I worked in hospitality for 10 years and was so excited for my stay at Hotel Indigo. It was my last night in London and I wanted to be close to Paddington Station to catch the Heathrow Express to the airport in the morning. Service at check in went smooth as expected. Room was small, but the color and character made up for it. Room had small balcony, complimentary beverages and modern bathroom. Bed was plush and comfortable. Cleanliness was above standard. My only regret is I only had one short night. I hope to come back to London to stay again.