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Hotel Indigo London-Paddington: Traveler Reviews

4.0 of 5
16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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Ranked #96 of 1,076 hotels in London
Most recent review
4 of 5 stars Reviewed November 10, 2012
Terry G Hamilton, Canada
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865 reviews from our community

Traveler rating
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Families
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Couples
362
 
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161
 
Business
199
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Hamilton, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Quaint and well situated”
4 of 5 stars Reviewed November 10, 2012

Loved this small chic boutique syle hotel.Rooms a very small but we didn't spend much time there,very clean and never had to call for anything,mimi bar stockedwith water,soft drinkd daily,several convenience stores all along st.Staff very helful,walk to Paddington Station for underground/trains,walked to Buckingham Palace through Hyde Park(almost across the street).Suggest eat breakfast at cafes down the road or around the corner,less expensive and better.Would stay there again!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review
November 12, 2012
Dear Guest
Thank you for taking the time to leave us your feedback, we really enjoy hearing what our guests thought of the hotel. I'm glad that the location fitted your stay, being so close to Paddington Station and Hyde Park does allow for our guests to easily see so much of the City as you said. I was sorry to hear that you felt breakfast could be better; I have passed your comments on to our Chef and hope that you will return to us soon and be converted. I do hope that you will come and stay with us again soon and I look forward to welcoming you back to us
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Denver, Colorado
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Hotel Indigo, Paddington was great!”
5 of 5 stars Reviewed November 9, 2012

We stayed at the Hotel Indigo the night before we left England after a great week there. We found everything to be terrific. Reception was extremely friendly and helpful. They gave us a glass of champagne for our 32nd anniversary which was very nice. Our room was compact but really nicely sized for our visit. The style factor of the room was great- fun and lively while being very comfortable at the same time. Great bed. In fact, Hotel Indigo was really delightful and for a reasonable price. We loved it!

Room Tip: Higher floor, away from street for quiet. There is no pool but I could not unmark the rating above.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review
November 12, 2012
Dear Guest

Happy Anniversary! . Thank you for choosing to share it with us. I was delighted to hear that you enjoyed your time with us and we are all looking forward to having you come and stay with us again soon.
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Cardiff
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“A little gem for a short stay”
5 of 5 stars Reviewed November 9, 2012

So convenient. Rooms compact but very well equipped clean smart and modern. Breakfast hearty and tasty. Evening dinner food ok (steak excellent) and service throughout was excellent. Everyone seemed to enjoy their job and actually to care, which gies a long way when describing this place as excellent.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review
November 12, 2012
Dear Guest
Thank you for your lovely comments; we really appreciate you taking the time to leave us your feedback. I'm glad that you enjoyed your stay and I have passed all of your comments on to the team especially our Head Chef who was delighted you enjoyed the steak. I do hope that you will be returning to us soon and I look forward to welcoming you back to us.
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Dongguan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Location, location,location”
5 of 5 stars Reviewed November 8, 2012

This is one very good hotel. Situated only 4 minutes from Paddington station and the airport express train, heathrow to central london in 15 minutes. Staff very helpfull and the room whilst small was more than enough room. Breakfast was excellent. I stayed in room 414 and can reccomend the queen rooms. The free Internet and the free soft drinks in the minibar. I can honestly say that I would 100% reccomend a stay here. In fact I stayed again 3 days later after a trip to wales.

Room Tip: Queen or king room
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review
November 12, 2012
Dear Guest,
Thank you very much for taking the time to share your feedback with us and we were very pleased to read that you enjoyed our location and the service provided. Many thanks indeed for complimenting our services and we do look forward to welcoming you back in the very near future.
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Hong Kong
2 reviews
5 of 5 stars Reviewed November 8, 2012

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bryony H, General Manager at Hotel Indigo London-Paddington, responded to this review
November 12, 2012
Dear Guest,
Thank you for your feedback, we really appreciate the time taken to leave your comments. I was sorry to hear that you felt your room to be on the small side and would definitely recommend one of our executive rooms if you require the extra space. I was pleased to hear though that you liked the in room amenities, all of our bathrooms have Aveda products in them as standard so it was great to hear that you got use out of them.
It was very kind of you to share your appreciation of the hotel and I do hope we may look forward to welcoming you back in the very near future.
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Additional Information about Hotel Indigo London-Paddington

Also Known As:
Hotel Indigo London
Hotel Indigo London Paddington
Hotel Indigo London-Paddington England
Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#65 Business Hotels in London
#68 Luxury Hotels in London
#81 Family Hotels in London
#92 Romantic Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Upon entering Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
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