We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“friendly but slow service, servicecharge not an option.” 3 of 5 stars
Review of Cafe Vergnano

Cafe Vergnano
62 Charing Cross Road, London WC2H 0BB, England (Leicester Square / Shaftesbury Avenue)
020 8922 6308
Website
Improve this listing
Ranked #3,486 of 18,011 Restaurants in London
Price range: $10 - $20
Cuisines: Coffee Shop, Italian
Neighborhood: Leicester Square / Shaftesbury Avenue
Restaurant details
Neighborhood: Leicester Square / Shaftesbury Avenue
Edinburgh, United Kingdom
Top Contributor
187 reviews 187 reviews
72 restaurant reviews
Reviews in 72 cities Reviews in 72 cities
80 helpful votes 80 helpful votes
“friendly but slow service, servicecharge not an option.”
3 of 5 stars Reviewed February 20, 2013

A very noisy place with bad accustics in the vault. Food OK but not worth going for another time. The service was very slow and I dislike the service charge being non optional.

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

42 reviews from our community

Visitor rating
    22
    7
    6
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
Contributor
18 reviews 18 reviews
6 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“maybe if you're after a quick bite”
2 of 5 stars Reviewed February 10, 2013

We've had coffee here before and on their other branch in Chancery lane. Coffee was ok (the artisanal coffee shops will always be better). The impressive coffee machine was a destination in itself. The restaurant looks amazing, the food was above average, but unfortunately the service just spoils it all. Staff are scowling, and beware if you're seated in the middle with the big square chairs - staff just push you in without warning that my husband bumped his knee on the table (ouch!)

  • Visited February 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falmouth
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good Food......Poor Service”
3 of 5 stars Reviewed December 26, 2012

My Fiance took me to London (amazing) and as we were walking around we stumbled across Cafe Vergnano. The menu looked lovely so decided to give it a try. We were sat down and then ignored for about 10 minutes, we had to ask a waiter for a menu. We were then asked by a different waiter 2 seconds later what we would like to choose, we had to explain that we had literally just received our menu, so he gave us some time to look. We then ordered some amazing food & wine. Very big filling portions made beautifully.

The down fall we found was that where we are from you chose whether you would like to tip, depending on the service received. Being in London we understand that service charges are automatic, however if there was a choice we would of not given one, or if we did it would only of been on the understanding that it was for the chef's and not the for the waiter service.

  • Visited December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
“Great food, not the cheapest but big portions and consistent quality”
5 of 5 stars Reviewed September 9, 2012

I've visited cafe Vergnano, just off the South Bank, on a number of occasions and have never had a bad dish. Their pasta is cooked to perfection, always tasty, authentic and large portions. Pear, cheese and walnut salad is great to share as a started but filling enough for a main course if you have some bread with it. Wines are good quality, reasonably priced and their mocha is to die for - rich dark chocolate, great coffee and cream - it's more a dessert than a drink. Looking forward to my next visit

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Top Contributor
98 reviews 98 reviews
50 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
69 helpful votes 69 helpful votes
“Pleasantly suprised”
5 of 5 stars Reviewed August 27, 2012 via mobile

Was a bit hesitant about eating here after previous reviews but we had a lovely couple of pasta dishes ( strongly recommend the lobster and chicory dish) accompanied by a good glass of medium priced red and the service from what I assume was the boss, was really good. We weren't hassled or unnecessary bothered and he was polite and friendly. It's just a shame that there weren't more people there to add to the atmosphere.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cafe Vergnano also viewed

 

Been to Cafe Vergnano? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Cafe Vergnano, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.