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“Great apartment, great location, we'll be back” 5 of 5 stars
Review of SACO Holborn - Lamb's Conduit St

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SACO Holborn - Lamb's Conduit St
4.0 of 5 Condominium   |   Spens House | 72-84 Lamb's Conduit St, London WC1N 3LT, England (Camden / Primrose Hill)   |  
Hotel amenities
Ranked #82 of 663 Specialty Lodging in London
Leeds, West Yorkshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great apartment, great location, we'll be back”
5 of 5 stars Reviewed October 16, 2012

Have stayed here twice now - at Easter weekend with my family and again a couple of weeks ago when in London with work.
It's a great apartment, very clean and stylish, just like a hotel but with plenty of space and all the facilities you could need. Loads of restaurants and bars and shops and Starbucks etc within 5 mins and so close to tube station or main roads.
I was driving both times and parking on the premises, not a ten minute walk away is perfect.

It's great if you have kids and need a bit more space, or if you're staying for a while and get sick of a hotel room.
We'll be back for Christmas shopping next month!!!

Room Tip: The sun terrace on the top floor is brilliant. Typically raining while we were there but would be cl...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    28
    13
    8
    1
    1
See reviews for
24
8
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Houston
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 16, 2012

When I stayed at Saco my watch and money were taken from my room. I set up a camera in my room and caught a random person coming and going through my drawers. There was no forced entry and Saco would not let me see the RFID logs (people who came from the doors) - the camera in the lobby is fake - security is drastically lacking at this hotel. I would not recommend staying here unless you want your stuff to disappear with no accountability from management. Worst management team - DO NOT STAY HERE!

  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at SACO Holborn - Lamb's Conduit St, responded to this review, June 26, 2012
Dear Guest,

Thank you for your review, feedback is essential for our continuous improvement. I am really sorry that our service did not meet with your expectations on this occassion. This was a serious matter at the time (August 2011) that involved a full investigation, including the police and SACO's London Area Manager. We pride ourselves on delivering exceptional customer service and as a result of nothing being proven after the investigation and your departure from SACO Holborn, that this matter was dealt with accordingly. Security is of paramount importance to our guests and staff and this was the first and last time we have ever had to deal with an incident like this. I can only apologise that you are still frustrated and if you would like to discuss further I can be contacted directly on lclarke@sacoapartments.com.


Best Regards,

Lilian Clarke
Apartment Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 30, 2012

I stayed in a 2 bedroomed apartment (for 3 adults) in May and had no major issues. In fact may be considering coming back.

Good points:
- Booked through laterooms for what i felt was a very reasonable price for a 2 bedroomed self-catering apartment in London. Got a confirmation email reasonably quickly from SACO and I was reassured that parking (important for me) space availability would not be a problem.
- Extremely spacious lounge with kitchen (fully equipped), dining table and sofa. One of the rooms was en-suite(other big bathroom in hallway) and were a reasonable size (maybe cosy for some but with a living room/lounge that spacious, it didn't matter to us). It also had a dishwasher and clothes washer/dryer
- Close to tube stations (Holborn and Russell Square) and easy walking distance to Covent Garden/Kings Cross etc.
- Clean (important to me too!). Though there was some evidence of minor wear and tear but that didn't surprise or put us off.
- Parking: For £15 pounds a day ... no complaints there (for central london! ... note: it is in the London congestion charging zone but we were aware of that).
- We requested a high floor and got it. A few pubs around the corner and that can get abit lively but withe windows shut, we hardly heard a thing (for central london!)
- Although there was no air-conditioning, we had asked for fans for which they kindly provided us with. We were happy with fans.
- Welcome pack came in very handy
- People's supermarket immediately below the apartments provided us with most of the other stuff we required. Within a radius of 50-100 yards, there were a few coffee shops, pubs, restaurants and a park. Great Ormond Street Paediatric Hospital was directly in front of the apartment but without an Emergency Department, there was minimal noise from ambulances.

Things to improve (scraping bottom of barrel here):
- As above: some evidence of wear and tear.
- Our telly remote's battery was on it's last legs but hey .. we were in London for a holiday and watching TV just wasn't on the "to do" list.
- Milk was mentioned in the "welcome pack" but it wasn't in the fridge. Hey ho ... we bought some milk from downstairs. No big deal to us.

So ... if I needed to come to London with/without a car, I'd come back (provided the rates remain reasonable!)

Room Tip: Ask for a high floor
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian C, Manager at SACO Holborn - Lamb's Conduit St, responded to this review, June 7, 2012
Dear Guest,

Thank you for taking the time to review SACO HOLBORN. I am glad to hear you had an enjoyable stay with us and were impressed by the location of our apartments and the amenities provided. I am also happy to hear your additional requests for a higher floor and fans for the apartment were honoured. I have taken on board your comments on improving and would like to apologise for the lack of milk in the fridge on your arrival which was overlooked. We would have promptly resolved this had we been made aware on your arrival. Additionally, we are currently undergoing a phased refurbishment programme to address the wear and tear that you have mentioned was evident.

We look forward to welcoming you back to SACO in the near future.

Best Regards,

Lilian Clarke
Apartment Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 26, 2012

Excellent location , nice restaurants down on the street , should have free wifi facility which is chargeable right now ! , also should have daily housekeeping facility which they do weekly , we took one cleaning service in between our stay , 72 pounds !!!

  • Stayed May 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian C, Manager at SACO Holborn - Lamb's Conduit St, responded to this review, June 1, 2012
Dear Guest,

Thank you for taking the time to review SACO HOLBORN. I am glad to hear you had an enjoyable stay with us and were impressed by the location of our apartments and the amenities provided for family stays. In reference to the charges for internet use, we believe we offer fairly competitive prices compared to hotels but always review comments made by our guests regarding our pricing. You will also be pleased to know that we will be installing wi-fi in the property. No date has been set yet but this is part of our plans in continuing to give our guests ‘MORE’. Regarding our cleaning services, we provide once a week cleaning services for stays over 7days and any stays less than this will incur a cleaning charge. This allows us to provide competitive accommodation rates to our customers for those who do not necessarily require daily cleaning services hence why we have the option to have one if required at a charge. I have also checked the rates and we have charged £42 for the cleaning and £30 was for a babycot request. I hope this clarifies everything.

We look forward to welcoming you back to SACO in the near future.

Best Regards,

Lilian Clarke
Apartment Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich
1 review
5 of 5 stars Reviewed April 28, 2012

We wanted a room in London midweek and found all the central hotels either booked or extremely expensive - so we thought we try these apartments - on arrival were shown to our fifth floor apartment with amazing skyline views(including a rainbow!).
Our apartment had two bedrooms,two bathrooms and a beautiful lounge/kitchen/diner - extremely well equipt with everything we could possibly need !(including washing machine/tumble drier iron and ironing board!) and to top it off a fantastic decking area that wrapped itself round width of the apartment to the French doors to the main bedroom .
Everything was clean (new too!) and we could have happily stayed for a week!
Local bars and restaurants a plenty although the apartment was so comfortable we stayed in!
Highly recommended for the price (£210) and will definitely return!!

Room Tip: Try and ask for top floor accomodation then you get the views and outside space!
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian C, Manager at SACO Holborn - Lamb's Conduit St, responded to this review, May 11, 2012
Dear Guest,

Thank you for taking the time to review SACO HOLBORN. I am glad to hear you had an enjoyable stay with us and were impressed with our apartments and what they had to offer. We hope to have the pleasure of welcoming you back in the near future.

Best Regards,

Lilian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2012

This is in fact a very good alternative to hotel stay for a family. Excellent location, very well equipped, . As it has no cleaning services, for longer stays, it should have more cleaning facilities (at least an vacuum cleaner).

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian C, Manager at SACO Holborn - Lamb's Conduit St, responded to this review, May 11, 2012
Dear Guest,

Thank you for taking the time to review SACO HOLBORN. I am glad to hear you had an enjoyable stay with us and were impressed with what our apartments had to offer. Regarding cleaning facilities, we provide a weekly clean for stays over 7days and optional cleaning for stays of less than 7days at an additional charge. We equip a selected number of our larger apartments with vacuum cleaners, however for those that do not have we can provide on request subject to availability. We look forward to welcoming you back in the near future.

Best Regards,

Lilian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 27, 2012

Can't rate this place highly enough. We were on the back, in a lovely apartment, with everything we could wish for. Remarkably quiet for this part of London; mattresses and pillows were super comfortable; the area was extremely good for eating out and local bars; there was even a welcome package in the room. Highly recommended.

Room Tip: Ask for a room at the back, they are a lot quieter I believe.
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SACO Holborn - Lamb's Conduit St

Address: Spens House | 72-84 Lamb's Conduit St, London WC1N 3LT, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Covent Garden
Amenities:
Kitchenette
Hotel Style:
Ranked #82 of 663 Specialty Lodging in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — SACO Holborn - Lamb's Conduit St 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Saco London - Holborn Hotel London
SACO Holborn - Lamb's Conduit St London, England

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