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“First clean hotelroom & bathroom found in London?” 4 of 5 stars
Review of CityStay Hotel

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CityStay Hotel
2.0 of 5 Hotel   |   94 Bow Road, London E3 3AA, England   |  
Hotel amenities
Ranked #752 of 1,065 Hotels in London
Helsinki
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“First clean hotelroom & bathroom found in London?”
4 of 5 stars Reviewed December 1, 2009

I must say that after 5 visits to London staying in 4, 3 and 2 star hotels I was definitely expecting the worst but hoping for the best. This hotel was a really valueworth with small but cosy and clean rooms, comfortable beds even for a tall Scandinavian (190 cm). The bathroom was also tidy with tiles on both floor and walls. Breakfast was offered as "do it your self" in a well equipped kitchen with all basic ingredients needed available at the basement floor. Good idea! If someone wants to buy fresch croissant and champagne, thats found on the opposite of the street in Tesco. The Tube (Several lines) and the Railroad are within 200 mtrs. Traffic is of course disturbing if one is allergic to the noise during the night, so might be good to have earplugs even if they had double-glass windows!

  • Stayed November 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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165 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
groningen, netherlands
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 12, 2009

The hotel is situated on a very busy road right next to the Bow Church DLR. I was a bit scared that would mean a lot of street noise, but the basement room I had was pretty quiet. Had a perfect complementary WIFI connection all through my stay. My only concern with this hotel -and many others for that matter-is the fact that they really should try and cleanup the stains and cracks on the walls and carpet. It was perfectly clean otherwise, a standard basic small sized room. Public transport is conveniently close by, as is a small supermarket. The breakfast/lounge area is somewhat peculiar.The staff is very friendly so all in all this has been a good stay in a cheap no frills hotel.

  • Stayed November 2009, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
123 reviews 123 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed October 16, 2009

We stayed at the City Stay Hotel near Bow Road for six nights in October and found it to be a perfect respite from our journeys in the London jungle. The room was small – but not stiflingly so. The bathroom was larger than some we’ve seen in our journeys throughout the UK and on the continent and the shower just missed winning the “best shower” award because it could have used a shower wand head rather than a fixed position nozzle – the water pressure and temperature was great though. The bed was very comfortable and we even had enough plugs for our electronic equipment in the room – no easy task and one that most rooms fail. The room was a bit hot even with the furnace off but we were happy to use the supplied fan to cool it down.

We were gone from very early to very late in the evening and so we did not use the available kitchen very often but when we did we found it perfect – with everything necessary supplied and the free bananas, cereal, and toast in the mornings were fantastic. The kitchen had a stove, oven, toaster, and microwave along with all cookware and dishes needed – perfect! We also loved the fast and free wifi access that we easily reached from our room and were happy to find that the hotel actually set-up multiple routers to ensure connectivity.

Our room was cleaned thoroughly every other day which was perfect for us because I don’t believe it is necessary more frequently and is just a waste of time, money, and energy.

We also loved the location – on a major street in between the Bow Road underground stop (about two blocks away and accessible by the District Line and Hammersmith & City lines) and the Bow Church light rail station right next door. Our room was on the interior of the hotel and away from the street, so we had no street or light rail noise.

Our only suggestion for improvement would be to check out the quality of the towels – some of them have really large gaping holes and this detracted from the overall experience, however, this is a really minor issue and we were very pleased with our time at City Stay.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nottingham
Top Contributor
66 reviews 66 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 10, 2009

We were a bit apprehensive coming here - a London hotel at £60 for a double room - would it be comfortable and clean?

The staff greeted us and were friendly and helpful and showed us round. We had to pay upfront, but were able to look at the room first. The room was very small, but we have stayed in smaller, and it was not too cramped. The ensuite bathroom - toilet, washbasin, shower, wall cabinet, handwash and soap, one towel each, plenty of toilet rolls - was very clean. As well as the bed, we had a bedside table, a lamp, an alarm clock (old style), a small table, a flatscreen TV on the wall, one chair, and free wifi. Our room was on the ground floor.

Our room was clean and had all the basics. Our only gripe is that the double bed was very narrow - too narrow for comfort and a good night's sleep. Only having one pillow each didn't help sleep arrive, either.

In the basement is a kitchen where you can make hot drinks or eat breakfast cereals, bananas or swiss rolls (complimentary, do your own washing up) or cook and eat your own food. All this is free; you are charged £3 if you cook their eggs etc.

The hotel has no parking, but there is free parking in the streets very nearby after 5.30 pm until about 8.00 am. It is also free at weekends. We stayed at a weekend so this was fine for us, but other times it's residents only, so I don't know where you'd put a car during weekdays. The hotel is next to a bank with a cash point. There is a small supermarket over the road, and a nice pub with food is nearby.

When you think of usual London prices, this was good value for a room with ensuite bathroom and free wifi.

  • Stayed June 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wiesmoor
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2009

The Citystay Hotel has an extraordinary friendly staff, who helped me a lot, when I lost my purse in the tube. You can use the kitchen and the TV lounge.
We booked a double room with a shower and it was very clean and comfortable.
It was a very great stay there! I would go there again.

  • Stayed May 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 27, 2008

We booked online a standard double room. Given the positive reviews and the photo on the website, we were expecting a simple, yet nice room. We were very disappointed that we got a small room in the basement. The wall above the window was mouldy, the walls were in bad condition because of persistent humidity, and the room had the typical smell of a basement. The small window opened to a stairway and a wall at about 1,5 meter distance, whith some pipes against it. The overall impression was quite depressing. Hotel rooms in a basement are just unconceivable to us. All the more so as there was no mention of such conditions on the website or of a difference in price for upper-level and underground rooms.
The "double bed" was so small that it was really not for two, and one continuously feared falling from it.
The bathroom was clean, but there was no shelf or other possibilty to place anything. Only one towel pro person was provided. There was no cleaning during our four nights stay, the trash was not emptied.

Positive aspects about the hotel are its location (five minutes from the tube), the free wireless internet access, the possibility to prepare one's own breakfast in the kitchen, the free coffee, tea and the fruits offered in the lounge.

  • Liked — Location, free wireless internet, possibility to prepare one's breakfast in the kitchen, free coffee, tea, fruits
  • Disliked — The location of the room in the basement, the mouldy walls, the small bed. No cleaning during the stay.
  • Stayed September 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 22, 2008

My husband, my niece and myself stayed at the the Citystay Hotel for 3 nights in June. We were a bit apprehensive having booked on the web but the hotel definately exceeded our expectations. Not only was the price the best we could find anywhere but it had clean, modern decor, an extremely convenient location and friendly staff. Located seconds away from train/bus, laundromat and groceries. Very comfortable and clean room and excellent facilities including kitchen and lounge room and wireless internet access at no charge. Do yourself a favour and book this hotel. An economical alternative to a backpackers.

  • Liked — The location and the quality of the rooms
  • Disliked — Wanted to stay longer
  • Stayed June 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CityStay Hotel

Address: 94 Bow Road, London E3 3AA, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge
Hotel Style:
Ranked #752 of 1,065 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — CityStay Hotel 2*
Number of rooms: 19
Official Description (provided by the hotel):
A stay at the CityStay Hotel offers easy walking access to many local amenities i.e. Pubs, clubs, Parks, Shopping and easy access to airports and train links. On arrival at the CityStay Hotel you can start to enjoy the relaxed in our informal atmosphere. ... more   less 
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Also Known As:
CityStay Hotel London, England

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