I joined the VSC on my trip to UK in 2010 following the recommendations of my mother when planning a return visit to UK from Australia. I find the location of VSC is excellent being a short distance from Marble Arch underground, bus stops and Hyde Park. As a solo traveler I feel comfortable here and always made welcome. I had booked a room for my early am arrival into UK but the flight was delayed. Unable to advise of delay VSC had in the meantime rung my contact # to ask if I was still arriving.
This visit I requested a premium Memorial twin room to see the difference between the Centenary premium and as stated on the web furnishings are comparable of 3 to 4 star but room was still very good. There is a walk from the lift past some of the Centenary rooms to get to the Memorial Wing but it is level. The ensuite was new and room was comfortable with tasteful decoration. The bed was comfortable and the room had individual temp control which I appreciated. I found housekeeping to be very accommodating with any requests eg. extra teabags, milk and different biscuits due to allergy. Also I reported a faulty exhaust fan which was repaired.
I have always requested a quiet room which means one facing the back of the property. I was on the 4th floor and passed the shared bathroom facilities which also looked new. From 7.00am there was low building noise above my room which I took to be ongoing renovation but the noise level was low until 9am when tools were used. I had a quest stay with me and she also found the room very comfortable and the food excellent with the breakfast having excellent choices.