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“Poor service and low quality food” 2 of 5 stars
Review of Pizza Express

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Pizza Express
539-541 Old York Road | Wandsworth Town, London SW18 1TG, England (Clapham / Battersea )
+44 (0)20 8877 9812
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Ranked #12,353 of 18,003 Restaurants in London
Price range: $38 - $43
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Dining options: Takeout
Neighborhood: Clapham / Battersea 
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
“Poor service and low quality food”
2 of 5 stars Reviewed March 17, 2012

I am a big fan of Pizza Express generally as it is consistent, has a good varied menu and the atmosphere and service is generally good. This is not the case with this particular restaurant. The service was indifferent at best and at worst, down right rude. Pizzas were overcooked and burnt and the desert was like a low quality version of the real thing. I'm not sure what has happened here, but perhaps we were treated differently as we were using one of their special meal deals, but I hope not. This is the 3rd or 4th time we've visited this particular restaurant and the service has deteriorated over that time. This place is letting down the Pizza Express name.

  • Visited March 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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16 reviews from our community

Visitor rating
    1
    6
    4
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Pretty decent Pizza Express”
4 of 5 stars Reviewed October 28, 2011 via mobile

Nice layout and friendly staff, had orange Wednesday special so food good and cheap

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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