Over the last twelve months I've unfortunately eaten at the establishment some 15 times, as its physically the easiest place for a friend of mine to get to. But in all honestly my initial frustrations with this venue have now turned into despair.
The quality of food has slowly deteriorated over this time but prices have increased. You'd be forgiven for thinking it was a subsiduary of London Transport.
It started with small things like the introduction of the cheapest veg on the market to accompany your roast. So ten grams of Curly Cale and and twenty Red Cabbage with whatever roast you order. With roast potatoes that are far from roasted. In truth, you'll be eating stale boiled potatoes quickly put in the deep fat fryer prior to service. The last time the oil these were cooked in was positively rancid, making them inedible. The meat of course can make or break any roast and alas this area has seen compromise too. My last visit witnessed prime beef being substituted for the cheapest cut, marketed as Slow Roast Beef which lacked any favour. Blindly seeking refuge in what was listed as a Rich Red Wine Gravy, which in reality resembled coloured wall paper paste. Its colour was pale, its taste was non existent, and the lumpy cornflour clearly signified yesterdays gravy being stretched to its limits. Whatever drop of wine saw this chemistry mix, had long since left the building.
So you think ok, lets avoid the disappointing roasts, that destroy the fondest of childhood memories. Why not have a good hearty burger instead? Which I've ordered adding Stilton for £1 and onion rings for a further £1. When you get passed the dramatic presentation of a burger stabbed to a chopping board with a steak knife, there really isn't much to promote. My £1 of stilton actually transpired to be a one inch wafer slice that had already melted completely into the burger by the time it had reached the table. A further five minutes and all evidence of it's existence would have been lost. My onion rings consisted of just 3 battered rings of white onion, dripping with dirty brown oil.
Alas dessert has also proved disappointing, and as a self confessed chocolate freak a Chocolate Brownie with a light crispy surface, veiling the yummy claggy gooeyness that lies beneath, is a must. At this point I'd like to start an appeal to raise enough money to buy the Fentimans a timer. As nine times out of ten, this will be overcooked to create a dry rock cake that even shames the accompanying ice-cream. Surely your "chef" can revamp it into something more appealing?
The above accompanied or not with having to wait up to 20 minutes to get a wine oder taken and a further 20 minutes to get your bottle of Sauvignon Blanc really doesn't help an ever depressing situation.
Therefore if you need to eat - go somewhere else - anywhere but this overpriced gastro wannabe, selling poor quality, cheap food, cooked badly.
There are many Gastro Pubs in this area doing a much better job, who actually care about the food they serve.
But if you want just a drink, then this place is fine, as in reality its the clientele that create the atmosphere here, not the food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.