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“Chained mediocrity” 3 of 5 stars
Review of Carluccio's - South Kensington

Carluccio's - South Kensington
One Old Brompton Road, South Kensington, London SW7 3HZ, England (South Kensington)
0207 581 8101
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Ranked #5,364 of 17,039 Restaurants in London
Price range: $0 - $57
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Neighborhood: South Kensington
Northampton England
Top Contributor
247 reviews 247 reviews
138 restaurant reviews
Reviews in 107 cities Reviews in 107 cities
102 helpful votes 102 helpful votes
“Chained mediocrity”
3 of 5 stars Reviewed May 16, 2013

Perhaps a bit of an overly critical title...the food is fine and mostly the service is good.....but the waiters lose all interest as soon as you're served and it does feel rather canteen like. They try to have something of an authentic Italian feel but don't reAlly get there.

Visited May 2013
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293 reviews from our community

Visitor rating
    59
    114
    75
    24
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Collaroy Beach, Australia
Top Contributor
60 reviews 60 reviews
27 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
“Great time, good food.”
5 of 5 stars Reviewed May 12, 2013

My daughter and her husband took my family here for our farewell holiday dinner. We had a great time. The atmosphere was friendly, the food was lovely and the staff excellent. It was very busy and this raised our expectations. We had a great seat near the window and were served promptly. There were some good choices at reasonable prices and we all enjoyed our meals. There was also a little shop where you could buy some produce if you chose. Our waiter was attentive but not pushy and we had plenty of time to make out choices. I enjoyed this restaurant.

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishops Stortford, United Kingdom
Top Contributor
60 reviews 60 reviews
39 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
“Not as wonderful as I was led to believe”
3 of 5 stars Reviewed May 7, 2013

I took my daughter to this restaurant for lunch before a trip to a hospital nearby. The service was slow and the waiting staff inattentive although the restaurant was not very full. Equally the food was not as I expected and very average.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Vlissingen, The Netherlands
Top Contributor
56 reviews 56 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good restaurant, also fore lunch and sharing plates”
5 of 5 stars Reviewed May 7, 2013

Carluccio's is aan good restaurant for singles, couples and families, nice staff, fast! good food and good wines, 50 meters from the underground. Real Italian food and good coffee!

Visited May 2013
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London
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
“Appalling food, appalling service”
1 of 5 stars Reviewed April 27, 2013 via mobile

Went for an early lunch, 11.30. As you can imagine it was quiet. It took15 minutes for someone to take our order. Waiter looked disinterested. Drinks arrived 10 minutes later. They were wrong - drink missing (drink arrived with the bill). Food arrived 10 minutes later - one dish missing, which in spite of telling the waiter, never arrived. At the point of asking for the bill the waiter said 'oh, it's on the side in the kitchen do you want it?' 'No I replied'. The dish still appeared on the bill!

I ordered the Niçoise salad. Difficult to get wrong. The dish consisted of a tin of tuna (in oil) turned upside down on a bed of lettuce, peppers and green beans. No dressing. No flavour. Lazy, inept standards. My wife's Penne Giardiniera was topped with spinach balls that had been retried into the size and texture of musket shot.

Poor food, poor execution, awful service.

  • Visited April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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