We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, rooms are quite small” 4 of 5 stars
Review of 62 Castle Street

Save Saved
You added 62 Castle Street to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
62 Castle Street
3.0 of 5 Hotel   |   62 Castle Street, Liverpool L2 7LQ, England   |  
Hotel amenities
Ranked #34 of 100 hotels in Liverpool
Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice hotel, rooms are quite small”
4 of 5 stars Reviewed February 15, 2013

Stayed here 14/02 with my girlfriend. The staff all seemed friendly but only spoke to the front desk whilst checking in/out. The room was nice but as I say they are on the small side, and they are not very well lit. We had to bring a standing lamp from the other side of the room so my girlfriend could see in the mirror. As you have probably seen in other reviews the shower head is on the low side. I am only 5' 7" and i had to duck a little to be able to stand under and also the temperature fluctuated quite a bit, the iron/ironing board we not practical at all, about 1 foot long and as it extended out of a draw it was really awkward to use but not a big deal. The bed was a little on the short side as well, even for me. Aside from a few scuffs on the table and walls everything else was fine (not that I minded about a few scuffs) Would recommend To staying here though, Nice pleasant hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
I am thrilled you enjoyed your stay at 62 Castle St. All our staff aim to ensure each of our guests are treated to superb customer service.

Regarding your constructive feedback, we will look into the technical issues you had with certain aspects of your stay. Our rooms do vary in size, if we have the pleasure of welcoming you again, you are more than welcome to request a larger size- room 204 has some fabulous views!

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

506 people have reviewed this hotel

Traveler rating
    240
    158
    64
    25
    19
See reviews for
26
341
21
56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Llangollen, United Kingdom
1 review
4 of 5 stars Reviewed February 13, 2013

Just spent 2 days at 62 castle street. We stayed in room 307 which was lovely. Previous reviews stated that they found rooms dark and showers too low, I would have to agree with that. The rooms are lit by lamps which were great but more light is needed for us ladies to do our hair!!!. The bed was extremely comfortable with lovely linen. Even though we went in february, we found that we had to put the air conditioning on at night as the room was too hot. All the staff were helpful especially the ladies on reception. Disappointed that the bar wasn't opened in the evening but there were lots of bars around the area for it not to be a problem. The hotel is in an excellent position for shopping or sight seeing, Liverpool One is no more then 5 minutes walk away and the water front is no more than 10. The hotel was recommended to us by family and we wouldn't hesitate to recomment it to others.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
Thank you for your warm words, we love to hear our guests had such a wonderful experience.

We are currently reviewing the lighting in all the rooms, we aim to ensure each of our guests is more than satisfied with the facilities we supply.

Thank you for recommending the hotel - on your next visit, it would be our pleasure to have you dine with us in the bar and restaurant - we hear the Martinis are fabulous!

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicestershire
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 11, 2013

We have just come back from spending one night @ 62 Castle Street for my wifes birthday.
We stayed in room 301 which was a great size, the beds was the biggest bed ever and it even had a seperate living space. The only complaint if i can call it a complaint was the room was very poorly lit.
Staff were very helpful upon checking in. Worth a stay as its located very close to the city centre bars,Liverpool One shopping..

Room Tip: If avalible choose room 301, a great size room...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
I'm thrilled you had a wonderful stay! Thank you for your feedback regarding the lighting, we're currently reviewing it to ensure all of our guests are more than satisfied with their overall experience with us.

It would be our pleasure to have you back soon.

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 4, 2013

We checked in at about 7pm on 25th January and as I was on crutches with my leg clearly in plaster I did expect to be shown up to our room and not merely pointed in the vague direction of.
Once in the room I was initially quite impressed, it was spacious with a lovely big bed and nice white linen, sofa in front of a big TV, table and chairs. However, in the bathroom after having clearly stated on the hotel website there where no " Elemis" bath and shower products, rather, cheap everyday alternatives, no bathrobes or slippers which you would find in any Holiday Inn!
Anyway we tried to call reception to book a table for dinner only for there to be no answer, after several attempts we gave up and ventured downstairs to be told the restaurant was closed, this was only 9.45pm, the waitress did seat us after speaking with the chef, the menu was presented, fish and chips, steak and chips, chicken and chips! Hardly boutique hotel standard food. We were then told last orders for drinks would be taken at 10.50pm! With no room service available I felt slightly cheated out of a full evening experience. Because of said plastered leg I ended up spending the rest of the evening in front of the TV instead of a nice hotel bar!
Super comfy bed, went down for breakfast, small choice of cereals, yoghurt etc but waited an age to order a cooked breakfast which was just OK. All in all this hotel is a fair way from boutique, probably won't stay again.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
I am thrilled you enjoyed our rooms - we have to agree, our beds are extremely comfortable! Our suppliers differ, so I'm afraid on this occasion there was no Elemis, however the Priay range does come highly recommended.

Our last orders at the bar are at 11pm, however, we are more than happy for our guests to take drinks back to their rooms. We are in the midst of reviewing & reinventing our menus as a hotel, so it would be our pleasure to invite you back to sample our new & exciting seasonal menus.

We hope your leg is on the mend & we look forward to inviting you back again soon.

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2013

We stayed for 1 night, mid week which was a mix of business and pleasure. We found the staff to to be friendly and helpful. Our room was magnificent and decorated to a very high standard, our only critisim would be the sink is set very low as were the taps on the bath, but overall very impressive. Our stay included Breakfast which was ok but nothing spectactular, we got the impression that not many people actually had breakfast as we were the only ones eating and they had to set the table. We intend to visit Liverpool again for a weekend and would not hesistate to book 62 Castle Street.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 25, 2013

Stayed for one night at 62 Castle Street. The hotel itself is really nice, gorgeous building and the décor is lovely. We found all the staff to be really friendly and helpful.

The rooms are massive, very spacious and well equipped, the bed was super comfy as well. We had a problem turning on the TV, the staff were really friendly and came up to help us – the TV wasn’t working in the end so they offered to moved us to another room, which was equally as nice and spacious.

We didn’t have breakfast or use the restaurant but from the look of it it looks really nice. It had a well stocked bar as well.

Location is great, a few minutes away from the city centre, Liverpool 1, Albert Dock and commercial district. Ideal! Some nice restaurants and bars surrounding it as well.

My only down side was the lighting in the rooms wasn’t the best, struggled to find a great light to put my make-up on. Also I agree with the previous comments made about the shower head being low, although I have read they are sorting this out in a renovation. These faults are extremely minor and would in no way put me off staying again or recommending.

Great hotel, great location and will defiantly look to go back when visiting Liverpool again.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2013

Had a wonderful time in this hotel. It had been recommended by a colleague and the moment I entered the room I really wished I was there on leisure rather than business. Check in was grand, friendly staff etc but it was really the room that blew me away. It was spacious, split level, massive windows, beauitful uplit full length mirror, lovely bed. Check out was great and the staff were really pleasant.

The only things I would say and similiar to others on here, at 5ft 6 the shower was on my head and you couldn't move it and the breakfast did take quite a while. All in all would totally recommend it.........go on business, you'll go back for fun!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to 62 Castle Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#28 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — 62 Castle Street 3*
Official Description (provided by the hotel):
The beautiful boutique hotel, 62 Castle St. boasts one of the most enviable locations in Liverpool City Centre. Perfectly located to take in the sights, sounds and of course, shopping, the city has to offer.Whether your visit is business, leisure or pleasure, the exquisite ‘Old Bank’ building, with it’s intricate façade and grand interior, 62 Castle St., is first choice when it comes to luxury.The hotel encompasses 20 boutique suites, including the Grand Suite, for the most indulgent; our adjoining decadent gourmet restaurant and cocktail bar is the ideal place to dine, drink and we’ll ensure you dream with our plush SuperKing beds. With the most popular places of interest within walking distance, for those seeking culture and history, the Albert Docks, The Liverpool museum and of course the infamous Cavern Club are literally on your doorstep. With Liverpool One beckoning you into its vast selection of high street stores, 62 Castle St. is the number one choice when it comes to a boutique hotel in a prime central location. No stone is left unturned when it comes to each individual suite in 62 Castle Street. Equipped with the latest in: climate controls, luxury linens &toiletries, flatscreen TV, direct dial phones, high-speed Internet access, wake up services, separate lounge/sleeping areas, onsite parking, business services with meeting rooms, concierge desk, and 24-hour reception- there is little you are left wanting with – so treat yourself, try the room service and relax in ultimate indulgence at 62 Castle St. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Tingo, TripOnline SA, BookingOdigeoWL and Venere so you can book your 62 Castle Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool

Owners: What's your side of the story?

If you own or manage 62 Castle Street, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.