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“Happy returns” 5 of 5 stars
Review of 62 Castle Street

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62 Castle Street
3.0 of 5 Hotel   |   62 Castle Street, Liverpool L2 7LQ, England   |  
Hotel amenities
Ranked #35 of 100 hotels in Liverpool
Todmorden
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Happy returns”
5 of 5 stars Reviewed January 8, 2013

Having very much enjoyed a previous visit to Castle Street in June 2012, my only real complaint had been the noise from adjoining rooms and the docks (though we had stayed the night the Olympic torch arrived in town!) We returned to Liverpool to catch the Turner/Monet/Twombly exhibition at the Tate in late October and this time requested a quiet room. We were allocated a room that was even more spacious than the one we had stayed in on our previous visit, with a seating area (including a comfortable leather sofa and table) and a large bathroom. Best of all, thanks to the peace and quiet and a wonderfully comfortable super king size bed, we slept so soundly we almost missed check out! In addition to this, the staff were attentive, efficient and friendly. In all, 62 Castle Street offers a great boutique hotel experience at a very reasonable price - I'm very glad we decided to make a return visit.

Room Tip: Ask for a quiet room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, January 22, 2013
We are glad you returned to visit us again!

We hope you enjoyed the exhibition & also our beautiful & spacious room!

My staff & I are always willing to accommodate any requirement as best we can & I am glad we met and exceeded your expectations once again!

Please do visit us again soon, it looks set to be a great year for Liverpool & its growing arts & culture industry.

Best wishes,

Emma Wright
GM
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • Italian first
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English first
Sheffield, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 29, 2012

My wife booked us in here as my birthday present, no doubt after carrying out her usual in depth research, and what a great choice she made.
The location is great as it is very close to James St Station and only a 10 minute walk from Lime St Station. L1 and the other main shopping streets are nearby, as are Albert Dock and Matthew Street. If you don't mind a bit of a longer walk, it's not that far to walk to the Cathedrals and most of the other sites as Liverpool centre is relatively compact.
The hotel is very welcoming with very nice public areas and helpful staff. Our room was spotless and very roomy with a split level area with a comfortable sofa. The bed was one of the most comfortable I have slept in.
We had an excellent stay in Liverpool thanks to our hotel and the friendliness of the city as a whole.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, January 22, 2013
I am thrilled to hear you and your partner has a wonderful stay in our hotel in such a wonderful city as Liverpool.

I'm glad you both received a warm reception & I hope you choose us again, the next time you decide to visit.

Perhaps, join us for our excellent breakfast in our onsite Restaurant & Bar - we hear the sausages are amazing!

Best wishes,

Emma Wright

GM
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2012

We only had a one night stay, wished it was longer. Central position close to L1 shops, restaurants and James Street train station. Lovely good sized room with a huge, very comfortable bed, quality bedding and furnishings, we had everything we needed and the staff were efficient and helpful.
Would definetly stay again, excellent value for money.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, January 22, 2013
We wished you'd stayed longer too!

I am thrilled to hear you were impressed with our standards, service & of course, our beautiful rooms & enviable location.

Our value for money is always competitive - keep an eye out for our up & coming offers this year!

Best wishes,

Emma Wright
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Top Contributor
95 reviews 95 reviews
40 hotel reviews
Reviews in 56 cities Reviews in 56 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 15, 2012

Excellent location near shops and restaurants (and The Cavern). However our room (204) overlooked Derby Square which is very noisy from very early and the room was draughty. On arrival the room was very cold as a large mirror had been placed to toally block the only radiator in the room ! The desk phone did not work and the TV had no reception. When we reported these things, a fan heater was brought, we were told to use the bedside phone and the TV was restored.The bathroom was awful - the light over the mirror to shave was set so that one side of my face was in darkness, there was mould in the cheap plastic shower tray, the toilet seat did not fit - it was cheap plastic, the shower was cramped and with a poor flow of water,amenities were not renewed, the tissue box was empty and the towels were thin. There were no dressing gowns. In common with the rest of the hotel, our room and bathroom had been modernised on the cheap. There was peeling paint much in evidence and many lights had been replaced with inappropriate bulbs.Breakfast was good.

Room Tip: Do not choose room 204. Ask for a quiet room (if there is one!) and check the standard of housekeepi...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 9, 2012

My wife and I had our Christmas treat at 62 Castle Street this weekend. We have been here a few times before and I have to say that this time, I did some research, came prepared and we had a fantastic night.

After speaking to reception a few weeks ago, we asked for the insider view of which was the best room available and 306 was suggested. This room is on the corner of the building and has a split level with the bed on one level and a seating area below.

The room was wonderfully warm on arrival on a cold day in Liverpool and the bed was to die for from a comfort perspective.

This was the perfect room and I would advise getting some advice from the hotel prior to arriving to make sure you get a good room as we have been given rooms that were not suitable in the past.

I only have 2 gripes though. The first is that you do get street noise early in the morning as bottles are emptied from the bar and secondly, the bar itself just inst very good and we struggled to get 2 glasses of Baileys!!! The music in the bar early on was also too loud and I am not a fan of loud music in scarcely occupied areas!!!

The hotel itself though, 10/10, well done 62 Castle Street and see you again very soon!!

Room Tip: We had room 306 which was lovely but book your hotel and then speak to them to reserve a room of you...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, United Kingdom
Top Contributor
126 reviews 126 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 8, 2012

62 Castle Street has been reinstated as my favourite play to stay in Liverpool. We had a lovely master suite room and the bed was sooooo comfy.
The whole hotel was toasty warm as well, on a very chilly winter weekend.
Will stay here again .... and again...and again!
My only slight bug bear, is that there was this time and last time mould on the bathroom sealant, which is both totally preventable and curable using bleach. Housekeeping should be more particular about this as it is not nice to see.

Room Tip: Front/ Castle Street facing rooms have large windows and are brighter.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, December 22, 2012
I am thrilled you had such a fabulous time with us - we agree- our beds are the comfiest in Liverpool!

Thanks for bringing the maintenance issue to my attention - it is currently being looked into by the correct department.

I look forward to welcoming you back soon on your next visit to Liverpool. Have a Merry Christmas.

Best wishes,

Emma Wright
GM
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed December 4, 2012

me and my boyfriend stayed at castle street as a weekends break before christmas to get away and do some shopping. the staff are fantastic and cant do enough for you, our room was gorgeous and the separate dining/living area really made it special. the location is fantastic with cafes, bars and resteraunts dotted around immediatley outside plus a very convieniant sainsburys local next door but one. its then a 2 minute walk to liverpool one and the met quarter - another short walk brings you to the docks too.
we left our luggage in the care of the hotel after checking out on sunday morning while we enjoyed more time in the city, we returned late afternoon and the helpful staff called us a taxi which arrived within seconds while we collected our luggage. perfect end to a perfect weekend!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, December 22, 2012
It's a pleasure to hear such positive feed back! Many thanks, all of our staff continue to provide fantastic service for each and every one of our guests.

We look forward to welcoming you back soon & we hope you'll take the opportunity to dine with us in 62 Castle St.'s restaurant.

Merry Christmas,

Emma Wright

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#28 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — 62 Castle Street 3*
Official Description (provided by the hotel):
The beautiful boutique hotel, 62 Castle St. boasts one of the most enviable locations in Liverpool City Centre. Perfectly located to take in the sights, sounds and of course, shopping, the city has to offer.Whether your visit is business, leisure or pleasure, the exquisite ‘Old Bank’ building, with it’s intricate façade and grand interior, 62 Castle St., is first choice when it comes to luxury.The hotel encompasses 20 boutique suites, including the Grand Suite, for the most indulgent; our adjoining decadent gourmet restaurant and cocktail bar is the ideal place to dine, drink and we’ll ensure you dream with our plush SuperKing beds. With the most popular places of interest within walking distance, for those seeking culture and history, the Albert Docks, The Liverpool museum and of course the infamous Cavern Club are literally on your doorstep. With Liverpool One beckoning you into its vast selection of high street stores, 62 Castle St. is the number one choice when it comes to a boutique hotel in a prime central location. No stone is left unturned when it comes to each individual suite in 62 Castle Street. Equipped with the latest in: climate controls, luxury linens &toiletries, flatscreen TV, direct dial phones, high-speed Internet access, wake up services, separate lounge/sleeping areas, onsite parking, business services with meeting rooms, concierge desk, and 24-hour reception- there is little you are left wanting with – so treat yourself, try the room service and relax in ultimate indulgence at 62 Castle St. ... more   less 
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool

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