We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Malmaison Liverpool and Liverpool?

We'll send you updates with the latest deals, reviews and articles for Malmaison Liverpool and Liverpool each week.

  • Save Malmaison Liverpool
  • E-mail this page
BOOK NOW!

Malmaison Liverpool: Traveler Reviews


Malmaison Liverpool
Plot 5, William Jessop Way, Liverpool L31QW, England
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to London

Traveler Reviews

80% Recommend
4.0 of 5 stars 135 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (135)
[ Date ] [ Rating ]
Fantastic service

Malmaison Liverpool

Save Review
5 of 5 stars
Rupert25 4 contributions
Yorkshire
Aug 7, 2007 | Trip type: Friends getaway
2/2 found this review helpful

Stayed at Malmaison Liverpool last month, and it was definitely the best Mal we have ever stayed at. The service was great, the staff were very efficient and attentive, the room was fantastic.

We ate in the restaurant and the service there was also the best we've had in a long time and the food was really good. The room was really bright and airy with great views. The bar was lively and the gin & tonic perfect!

We stayed in a suite and the room excellent - the bath was huge and we didn't have enough room in our bag for the amount of free toiletries. The only downside was the mini-bar was empty, you had to fill it via reception, which did defeat the object a bit!

Much much better than Mal Leeds or Manchester - would definitely recommend if you are staying in Liverpool.

  • Liked — Service was excellent, great setting
  • Disliked — Empty minibar which you had to fill via reception
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since June 01, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I do not recommend this hotel for Older travelers, Great pool scene, Families with young children
  • I selected this hotel as a top choice for Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $225 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Sleek, modern, perfectly detailed

Malmaison Liverpool

Save Review
5 of 5 stars
merchants24 22 contributions
London
Aug 5, 2007 | Trip type: Couples
1/1 found this review helpful

This was my second stay at the new Malmaison in Liverpool and yet again I was impressed. I found the decor, room-size, fixtures and fittings to be well appointed and well designed. The bedroom colour scheme works. As has been previously pointed out, the shower is great and the bath is enormous. It is fair to say that the hotel is not necessarily aimed at the family-friendly market. You're more likely to stay here either on business or for a weekend away with a partner. For those looking for a romantic stopover, I'd definitely recommend it.

On this trip we opted to eat at the hotel restaurant and were not disappointed. The meal and service were excellent.

  • Liked — Decor
  • Disliked — Finding it was a bit difficult
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Older travelers, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $225 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Kept in the dark!

Malmaison Liverpool

Save Review
4 of 5 stars
shockin 2 contributions
Lancashire
Aug 5, 2007 | Trip type: Couples
1/1 found this review helpful

Great location and the usual high standard from Malmaison. Great food, great rooms/bathrooms and high level of service. we had a number of things go wrong on the day we stayed - however all issues were dealt with quickly and by knowledgeable and pleasant personnel.
Even though I'm used to subdued lighting at Malmaison - I did feel that this one was slightly too dim/dark. Lack of natural light is a real issue and made even worse by very, very, very low level lighting everywhere. Whilst it creates an 'atmosphere' it made me just want to leave the hotel and go somewhere else! If it was a contest between Manchester and Liverpool - Manchester Mal would win!

  • Liked — Rooms/bathrooms
  • Disliked — Lack of natural light
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since April 05, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $225 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Good but not great.

Malmaison Liverpool

Save Review
3 of 5 stars
Jon_Wigan 16 contributions
Wigan, United Kingdom
Aug 3, 2007 | Trip type: Couples
1/3 found this review helpful

I really wanted to like this hotel. Arriving at the hotel on a Saturday afternoon, I had to walk through a crowd of drinkers and smokers at the entrance. I know that smoking is banned inside hotels, but a little more thought of where to permit smokers to hang-out would leave a better first impression. There were bottles and glasses on the steps up to the front door.
The reception is great and the staff are helpful. Booking in was accompanied by rowdy, drunken shrieking from the bar area.
The room was usual Malmaison stuff, slightly dark, a little small but a great bathroom (especially the shower in the room I had).
The bar are was unusual in the fact that it was waitress service without an actual bar. I understood it was to be a 'wow' experience as waitresses appear though a dry-iced door with your drinks but there was no dry ice. They just appeared with drinks on a tray from a clattery kitchen. If there was a bar service would be faster and there would be more interaction with the staff and a focal point to the room. Also a slightly wierd combination of clientelle from the usual Liverpool wannabe gangster scallies to old couples who looked slightly out of place. It just didn't seem right and didn't have the usual Mal bar feeling. Also any beers that aren't lager (such as Guinness) are served in pewter tankards. Really at odds with the style of the place and just horrible to drink from.
The minibars in the rooms are empty. I think this is unique to the Liverpool hotel. If you want bottled water you need to buy it and save it in your fridge til later. Call me forgetful but at 5am with a monster hang-over, it didn't seem a great idea when my fridge was empty. Is everyone expected to nick the contents in Liverpool?
Breakfast was quite decent with loads of space (take note, Mal Belfast!) and a decent buffet and hot breakfast.
I also keep remembering the insistancy to sign immediately for drinks and breakfast. This seemed to be done with some urgency. Do they expect people to run off without paying? They could be more subtle.
Overall it was ok but there simply wasn't the atmosphere and genuine warmth I have experienced in other Mals. It just didn't gel. An odd mixture of styles, clientele and a slighltly odd ambience. Nice but not the best.

  • Liked — The reception area was impressive. The bathroom was good. Soaps are great too.
  • Disliked — Odd ambience, odd mix of clientele, bar theme doesn't work, expensive carpark, pewter mugs
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 11, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $225 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Gold stars all around for the Malmaison

Malmaison Liverpool

Save Review
5 of 5 stars
sineaddoyle 1 contribution
belfast
Jul 30, 2007 | Trip type: Couples

Stayed at the Malmaison Liverpool for a 1 nite midweek break on 25/7 as a treat for my partners 30th. Only 15 min taxi ride from John Lennon airport and once you step inside the signature ambience and lushness of the Malmaison is evident everywhere !! Very efficent and friendly check-in staff pointed us to the direction of our room and we were not disappointed. We choose a suprerior double room and the decandance of the room and bath/shower facilities was wonderful.
After heading out for the night and then returning for a wonderfully, peacful night's sleep we headed to breakfast and enjoyed bacon baps which were divine !!
Was impressed by the helpfulness of the staff, everything we requested from taxis to room service was delivered swiftly. Look forward to a return visit !!

  • Liked — It's the Malmaison- what's not to like !?
  • Disliked — The rain - if only Mal Life didn't include it !
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 30, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $225 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Travelers Who Viewed This Property Also Viewed
Location: Liverpool, Merseyside
$182*
Check Rates
Location: Liverpool, Merseyside
$206*
Check Rates
Location: Liverpool, Merseyside
$157*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Malmaison Liverpool? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Malmaison Liverpool?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Malmaison Liverpool Also Known As

Address: Plot 5, William Jessop Way, Liverpool L31QW, England