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“Relaxing, quiet and comfortable.” 5 of 5 stars
Review of Malmaison Liverpool

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Malmaison Liverpool
4.0 of 5 Hotel   |   William Jessop Way | Princes Dock, Liverpool L3 1QZ, England   |  
Hotel amenities
Ranked #18 of 99 hotels in Liverpool
Great Totham
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Relaxing, quiet and comfortable.”
5 of 5 stars Reviewed January 16, 2013

Here for business for three nights. All I want is peace and quiet, no doors slamming and no one having a conversation outside my door after leaving the bar. No such problems here. The hotel is plush, well run and peaceful. Great location too. You can walk along the Mersey to Albert Dock where you can visit all the museums, bars and restaurants. Just over the road is Liverpool 1 Shopping Centre. This hotel is well worth a visit.

Room Tip: Use the car park next door. £10 a night but safe, clean and secure.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Anglesey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2013

We stayed at this hotel for the early May bank holiday of 2012. We booked the night before arriving and surprisingly managed to get a reasonable deal. Arrived at the hotel and left the car in the car park conveniently across the road. Check in was smooth and the hotel lobby was spectacular with an open fire pit and luxurious furnishings! Our room was again amazing, very sensual and perfect for a weekend away. There was a very ell stocked mini bar as well as all the amenities you'd expect from a hotel like this including flat screen tv, separate vanity area and seating area. Now the bathroom....well that was again lovely with a walk in drench shower and a huge separate bath. Loved the attention to detail including the toiletries, LED lighting and a huge clock on the wall! Very comfy bed, perfect for relaxing after a long shopping day and before a big night out. We had cocktails in the bar both night and the service was fab with an extensive list of drinks, although rather expensive it was well worth it, would highly recommend you sit here and have a drink before hitting the town. We didn't try the food but the menu looked lovely with plenty of choice.

The only problem we had was on check out when there had been a mix up with paying for the parking but this was resolved efficiently by the friendly staff.

Would definitely visit again and would try the food next time.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Drayton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2013

I know you get what you pay for in most things these days, and this was no exception. Its a good, modern hotel in central Liverpool but you pay a bit over the odds for it. Liked the flavour of the hotel the minute I walked in, as it is quite unique and not like the every day chain hotels. Our room was very nice too with a really nice bathroom and great power shower. Staff all very friendly like most Liverpudlians I think, and the location is good as you are on the river but still close enough to walk to the shops. A good stay, just wish it was more affordable so I could go again.

Stayed January 2013, traveled as a couple
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York, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

Came here for my birthday in October.

Good area near the Albert dock. Easy to park in the multi story next door.

Room was great very modern, with a view and made our stay feel special, and different from other hotels. The bathroom was fantastic with a powerful shower and a big bath.

The service was great, reception very friendly and helpful. Made some good suggestions where to go and what to do and made us reservations at an Italian resturant which we really enjoyed.

Would definately recommend and return.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 8, 2013

This stylish hotel is in an excellent location for all the sites of Liverpools historic dockside and shopping districts. The rooms are spacious , flamboyantly furnished with very comfortable beds . The wet room was a bonus . Not cheap but worth it for that special occasion. Breakfast - quality , freshness , and size , was one of the best I have experienced in a chain hotel . A stand out plus was that the friendly , warm and welcoming staff were ( on my stay ) all young and most importantly local . It was a pleasure to engage in dialogue with true Liverpudlians possessing courtesy , knowledge of their City and yes wit - but oh so very far removed from the over blown egos of such plastic "scousers" as Tarby or the inane John Bishop.

Room Tip: Try to get one over looking the river
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spalding, United Kingdom
Top Contributor
74 reviews 74 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 4, 2013 via mobile

We went here for a family wedding and although the hotel is in a good location and nicely decorated, I thought it was over priced. Even the cheapest rooms seemed far more expensive than a similar room in other hotels.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Liverpool, United Kingdom
Top Contributor
114 reviews 114 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed January 4, 2013

NYE package provided stylish,relaxed and tasty experience with great friendly service. Dinner was especially good.Disappointed though by cheesy lounge singer (very unimaginative for a chain that prides itself on its quirky provision,particularly in Liverpool where we have a very diverse reserve of talented young bands/DJs)Would have been a fivestar review but Oops! shabby stained furnishings let things down -need to invest in a steam cleaner or some new upholstery and carpet....particularly as one area in the bar smelt a bit vomitty!)

Room Tip: Sixth floor Riverside- nice views and particularly for events like NY-good vantage point for firewor...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Malmaison Liverpool

Also Known As:
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Address: William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Liverpool
#7 Luxury Hotel in Liverpool
#13 Business Hotel in Liverpool
#21 Family Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Liverpool 4*
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