After falling in love with this impressive hotel over two years ago we booked the hotel for our wedding last year and were given exceptional customer service from the original meeting right through until the end of our stay the say after the wedding. The staff are impeccable and extremely professional which made our special day run so smoothly and perfectly. The care from the events team (Kerrie in particular) was personal and thoughtful even in the months after our wedding. All of our guests commented on how wonderful the day was and how kind, polite and approachable the staff on the day were. Going above and beyond to make our day perfect!
As we approached our first anniversary and couldn't book a one night stay to celebrate (there was a two night stay limit on that weekend), Kerrie and the reservations team made special exceptions to get us booked in for our anniversary night. We were also given a complimentary three course meal in Filini including a bottle of delicious red wine and a pint of lager for my hubby courtesy of the hotel which was excellent (as the food always is). Again, the staff were so lovely, all remembering us from our wedding day and being very friendly and helpful.
Sadly, the weather was appalling so we decided to stay in the White Bar for cocktails rather than going out, but we couldn't have made a better decision. Despite being quite busy, we sat in the quieter cottage part of the bar and received wonderful service from Tom and Stuart on the bar. Stuart making the most amazing French Martini's! Highly recommended!
The hotel room was spotlessly clean, incredibly comfortable and with complimentary fresh fruit when we arrived, changed for fruit and brownies upon our return in the evening, it just added that extra special touch!
The breakfast was amazing and being available from 7am-12pm is incredible! Still fresh and plentiful at 11am when we arrived, and even though it was busy, we still received excellent service from the staff.
I cannot compliment the staff enough, they are a credit to the hotel and I would highly recommend a stay here. The breathtaking foyer as well as the view of the Mersey is just an added plus, making every part of our stay here a wonderful experience.
Thank you for making our wedding day and our first anniversary so wonderful! We cannot wait to stay here again!
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- Also Known As:
- Radisson Blu Hotel, Liverpool Hotel Liverpool
- Radisson Liverpool
- Liverpool Radisson