I have stayed in this hotel 3 times and this was the last time.
We booked it in advance, almost 3 months before, for last days in November 2014.
It was not cheap - 3 nights we spend 250£ (or maybe more).
We came to see LFC on Anfield, being excited.
Room was horrible - all smelling badly with some detergents - we had to open our window even during the night.
We have arrived around 21:00 and straight I asked about the hairdryer, as in the room was none.
They finished hair dryers.
The next day I asked twice, and they finished them as well.
I went to ANFIELD, outside with rain with WET and HORRIBLE looking hair.
Finally I got the hair dryer at Sunday night, less then 12h before checking-out.
There is no soap, we found just 1 towel.
How come that in the hotel there are no hair dryers???
Smelly room, bad and rude staff, high prices and no hair dryer in the bathroom - we will never come back.
We will be in Liverpool soon, but we already booked another hotel.
That's how you treat the loyal customers.
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