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“For an inexpensive, good location, one night business stop over this is a good find” 4 of 5 stars
Review of ibis Liverpool Centre Albert Dock

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ibis Liverpool Centre Albert Dock
2.0 of 5 Hotel   |   27 Wapping, Liverpool L18LY, England   |  
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Ranked #37 of 99 Hotels in Liverpool
Nottingham
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“For an inexpensive, good location, one night business stop over this is a good find”
4 of 5 stars Reviewed February 3, 2013 via mobile

Have stayed a few times , get a room 2nd floor front of hotel, lovely view docks and sea.
It's cheap it's clean and better than most. Breakfast is surprising good, French bread etc!! Good sized car park and ample restaurants across road at the Docks!!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to the Ibis Liverpool very soon. Kind regards, Paul Smith, Assistant Manager.
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902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 3, 2013 via mobile

At £55.00 for a Friday nights stay in Liverpool I can't complain. You basically get what you pay for, a room to sleep in and a bathroom. The rooms were clean and, Check in and Check out was quick and easy and the young ladies on reception were friendly. We also had the pleasure from a very enthusiastic young man at 3.30 in the morning, who decided to serenade our floor for an hour. Obviously this is not the hotels fault, you can get this behaviour wherever you go - luckily my partner and I saw the funny side to it!

Stayed February 2013, traveled as a couple
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IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
Many thanks for your comments. We appreciate all feedback, I would like to apologise for the disturbance caused by the other guest in the hotel. I hope we can welcome you back to the Ibis Liverpool very soon. Kind regards, Paul Smith, Assistant Manager.
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England
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 2, 2013

This hotel is perfectly located in the centre of Liverpool. Our room was spotlessly clean and had gorgeous views over the Albert Dock. The staff were very helpful and friendly. The bar / reception area is nice.

The only slight downside was the whole corridor smelt of smoke, but this couldnt be smelt in the room. This was unpleasent for the whole 30 seconds we were in the corridor. Would deffo stay again

Room Tip: Ask for a view over the river. The other side overlooks a car park
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
I’m so glad that you had an enjoyable time during your stay at the Ibis Liverpool.I hope we can welcome you back to the property in the near future. Kind regards, Paul Smith, Assistant Manager.
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Dorchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 1, 2013

Really well-located budget hotel with good view, excellent bed and intelligently designed shower room pod. Pity that wifi is not free at present - much more important than fancy TV features in our opinion. Check in and out simple, but didn't make use of other services, so no comment.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, we hope to see you again in the future. Kind regards, Paul Smith, Assistant Manager.
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liverpool
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

Me and my partner stay in a hotel in Liverpool every 2 weeks this hotel was one of the best The room is very spacious spotless and extremely comfortable . I have read the reviews and must admit We did stay during the week not a weekend but not one of those bad reviews said anything about the hotel just the people staying there .I found the staff really nice and the food at the restaurant very nice ( a little high priced ) but really enjoyed the whole experience and would definitely stay here again . as Im booking for two weeks time .

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I look forward to welcoming you back to the Ibis Liverpool again very soon. Kind regards, Paul Smith, Assistant Manager.
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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 29, 2013

Stayed there for 3 nights, over the weekend to attend liverpool vs norwich on 19th jan.

for £69 a night, room was very small. the room was clean, compact and dimly lit.

the toilet looks like a outdoor toilet, with plastic doors but no lock. yes, you cannot lock the toilet door!

the bed is too soft for me. didnt sleep well for 3 nights

the breakfast was ok, loved the sausages. the coffee was bad, very thin and not aromatic. juices not top up and went unnoticed. overall, for 3 breakfast, we had the exact same food. bit boring with no change.

the room keycard needs to be revalidated, at least it happen to me. not sure why but it frustrates the hell out of u when u gotta go down to revalidate and back up again, for 3 nights.

staff were friendly, hotel quite popular at night as the restaurant was filled. easy to get a cab as staff can call one fof you in minutes at no extra charge.

located just opp albert docks, and minutes away from city center.

will not stay there again as there are quite a few hotels around the area with competitive prices.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 21, 2013

Stayed here for 3 nights, 18-21st January 2012, and I can't say a bad word about this place.

Rooms are great, spotless, brilliantly designed, and comfortable.

Staff are helpful with any request, and go the extra mile.

Food in the hotel bar/restaurant is 10/10, wasn't expecting much but when it came out I was suprised of what a high quality it was, with taste and presentation.

Location is perfect, right next to Albert Dock and within 2 minute walking distance of all major bars & restaurants in Liverpool City Centre.

Next time I'm going to Liverpool I'll be staying here.

Room Tip: Four of us, 2 in each room, second floor and third floors, rooms 200 & 300, were fantastic.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock, responded to this review, February 4, 2013
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at the Ibis Liverpool in the near future. Kind regards, Paul Smith, Assistant Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Liverpool Centre Albert Dock

Address: 27 Wapping, Liverpool L18LY, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#27 Business Hotel in Liverpool
#28 Romantic Hotel in Liverpool
#32 Family Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Liverpool Centre Albert Dock 2*
Number of rooms: 127
Official Description (provided by the hotel):
The ibis Liverpool Centre Albert Dock Hotel is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 127 rooms including 5 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking. Business guests will appreciate use of WiFi Internet. ... more   less 
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Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool

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