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The Liner Hotel: Traveler Reviews

3.0 of 5
Lord Nelson Street, Liverpool L3 5QB, England (Central Liverpool)
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Hotel amenities
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The Liner Hotel
Ranked #14 of 100 hotels in Liverpool
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1,155 reviews from our community

Traveler rating
    488
    436
    134
    48
    49
See reviews for
Families
123
 
Couples
543
 
Solo
56
 
Business
124
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Warwickshire
1 review
“Lindsey n”
5 of 5 stars Reviewed February 18, 2013

We have just returned from a two night stay. Booked 5 rooms in total as it was a special occasion. The hotel staff couldn't have done enough for us. Rooms were clean and very accommodating and well appointed. Breakfast were excellent - plenty of freshly prepared food, lots to choose from. Great location. Will definitely be returning when we visit Liverpool again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lindsey N about The Liner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this review
February 20, 2013
Dear Lindsey N,
Thank you for leaving such a positive review on your recent stay at The Liner Hotel, its always pleasing to read that guests enjoyed there stay with us. I will be sure to pass on your lovely comments to the staff.
We hope we have the opportunity to welcome you back in the future, if you come back to Liverpool.
Kind Regards,
The Liner Hotels Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
“Great hotel for the price.”
5 of 5 stars Reviewed February 18, 2013

We booked The Liner because we wanted to stay in the city as close as possible to attractions and restaurants. We had seen The Liner on TripAdvisor, and were persuaded to stay thanks to the positive reviews, coupled with a great price we'd seen online. The Liner is right next to Lime Street Station, so it was perfect for us. It was clean, was new (my fiancé, who is from Liverpool says it used to be a post office or mail sorting facility) and had a great view of the city. The staff were friendly. We had to get wifi access twice due our first passwords expiring--the longest you can have them for is 2 days-- but other than that, it was great and we would stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Zeta1970 about The Liner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this review
February 20, 2013
Dear Zeta1970,
Thank you very much for your comments we are extremely pleased when guests take time out to review our hotel. Please know that feedback like yours is used to help and improve the service we provide.
Thank you once again and we look forward to your return.
Kind regards,
The Liner Hotels Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great hotel an location staff very friendly”
4 of 5 stars Reviewed February 17, 2013

Stayed at hotel 16th feb , very clean hotel ,service wus very good , had a meal in restraunt very good value, very central to everything , taxi journey from airport 25 mins , wil be back the nex time I visit Liverpool

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Patrick M about The Liner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this review
February 18, 2013
Dear Karina_mk,
Thank you very much for your comments we are extremely pleased when guests take time out to review our hotel. Please know that feedback like yours is used to help and improve the service we provide.
Thank you once again and we look forward to your return.
Kind regards,
The Liner Hotels Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
“Excellent conditions & value for money”
5 of 5 stars Reviewed February 17, 2013

We stayed there for three nights in February. Booked it because of excellent price including a free cooked breakfasr and parking. We were not dissappointed. Central location (next to the Lime street station), only 2min walk to the high street and shopping area, 15 min to the docks. I may not look pretty from outside but has excellent facilities inside. Definitely meets the requirements of 4 star hotel. Very clean, comfortable with friendly staff and superb breakfast. Will strongly reccomend for everyone. P.S. The deco suits the hotel name "The Liner" and you really feel like staing on the ship.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Karina_mk about The Liner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this review
February 18, 2013
Dear
Thank you so much for your kind comments we are delighted you enjoyed your stay. I Will pass on your comments to the whole of our team. Your feedback is extremely valuable to us and we are grateful you took the time to review our hotel. Thank you again and we hope to welcome you back in the near future.
Kind regards,
The Liner Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Love The Liner! Great value, very friendly”
5 of 5 stars Reviewed February 15, 2013

I stay here every February and it is a real home from home. And it gets better every time I come. The rooms are very comfortable and clean, the staff amongst the friendliest I have ever met, superb location (close to main train station but you never hear hear the trains) and a great breakfast.

The restaurant is very good too - I recommend their 'pre-theatre' menu, excellent value for superbly cooked food. The bar is also an easy place to be if you are on your own.

Well done The Liner and thank you for making me feel so welcome and at home.

Room Tip: Avoid rooms next to the lift - these can be noisier.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask tessa2020 about The Liner Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this review
February 18, 2013
Dear tessa2020,
Thank you for leaving such a positive review on your recent stay at The Liner Hotel, its always pleasing to read that guests enjoyed their stay with us. It was so lovely to hear you found the staff to be friendly and made you feel welcome, i will be sure to pass on your lovely comments.
We do hope we have the opportunity to welcome you back again.
Kind Regards,
The Liner Hotels Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Liner Hotel

Also Known As:
Gladstone Hotel Liverpool
Liner Hotel Liverpool
Liner Liverpool
Address: Lord Nelson Street, Liverpool L3 5QB, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotels in Liverpool
#22 Business Hotels in Liverpool
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Liner is quite simply a hotel like no other. Step inside and you will be transported back to the golden age of ocean travel, when only the highest standards of comfort, quality and service would suffice. From the brass portholes to the welcoming and dedicated crew, The Liner bears all the authentic hallmarks of the world's finest cruise ships. 152 superbly appointed cabins on three decks await guests with a desire for something entirely out of the ordinary. ... more   less 
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The Liner Hotel
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