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“Sound hotel in the middle of Liverpool” 4 of 5 stars
Review of The Liner Hotel

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The Liner Hotel
3.0 of 5 Hotel   |   Lord Nelson Street, Liverpool L3 5QB, England (Central Liverpool)   |  
Hotel amenities
Ranked #19 of 99 Hotels in Liverpool
Naantali, Finland
Top Contributor
208 reviews 208 reviews
67 hotel reviews
Reviews in 74 cities Reviews in 74 cities
64 helpful votes 64 helpful votes
“Sound hotel in the middle of Liverpool”
4 of 5 stars Reviewed January 21, 2013

Stayed here one night while watching footie in Anfield. This place has been renovated and renamed and as it's located just by Lime St station I thought to give it a try. Place seemed legit once entered the building. Reception area and restaurant/bar looked really nice. Rooms are decent though noise insulation wasn't too good e.g. wild couple next room... ;)

Anyway breakfast (included) was good, price itself (£69) was OK but what I really liked was the service. Everyone in staff behaved very nicely and I did feel welcome.

Room Tip: Choose room away from train st as noise from coming and leaving trains might disturb your sleep.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,106 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (570)
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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 20, 2013 via mobile

My son and I stayed for 3 nights when we travelled over for or a Liverpool match. We have stayed in several other hotels in Liverpool on various trips over.
On arrival at the hotel (10.30pm so quite late) we were greated by extremely pleasant reception staff, that made our check in quick and pleasant. Our room was well appointed with everything we needed for our stay....beds were amazingly comfortable! Nice touches with the dressing gowns and toiletries.
Although the hotel was of a very high standard. ..including the standard of food!.....the thing that impressed me most was the staff. Nothing was too much trouble, they were pleasant and welcoming. The duty manager, Graham, is doing a fantastic job and made time to stop and talk....enquiring were we enjoying our stay. He constantly smiled and was very good at his job.
We will without doubt stay here on future visits to Liverpool, and I will highly recommend the house hotel to friends and family. Thank you to all that looked after us so well.....you made our stay most enjoyable!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LHLManager, Director of Sales at The Liner Hotel, responded to this review, January 21, 2013
Dear zamego,
Thank you for leaving such a positive review on your recent stay at The Liner Hotel, its always pleasing to read that guests enjoyed there stay. We was pleased to hear you found the staff to be friendly and the hotels standards to live up to your expectations.
We hope we have the opportunity to welcome you back in the future, if you come back to Liverpool.
Kind Regards,
The Liner Hotels Management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
caernarfon
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2013

weve stayed here a couple of times. this hotel is great!! its clean, warm, and friendly! staff are always very friendly. choice of breakfast is very good indeed. something for everyone!! location also is ideal fir shopping and lime street station is just down the road, 2 min walk away. parking is next door to hitel. i would recommend the liner to stay in when you look for a hotel in liverpool!!

Room Tip: ask for a front facing room if possible
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cumbria
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 18, 2013

Stayed at the liner with my husband and 4 other couples. Quick check in, some fuss about preauthorising our debit card even though had already paid for the room. Room was nice, lift seemed to take a while.
Car parking next to hotel which was good, 5-10 min walk Into centre.
Had some nice cocktails in bar, staff all friendly enough. Breakfast was nice, maybe not worth the £150 a night price.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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LHLManager, Director of Sales at The Liner Hotel, responded to this review, January 21, 2013
Dear vic8617
Thank you very much for your review, we are delighted you enjoyed your stay. Feedback is very important to the hotel and we appreciate guest comments. Thank you again and we look forward to your return visit
Kind Regards,
The Liner Hotels Management team
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North West England
Top Contributor
76 reviews 76 reviews
8 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 18, 2013

We booked in for afternoon tea complete with a glass of wine on a "deal". The service was good and the food ok for the amount paid but we did not receive our wine.

I emailed the hotel to inform them of the omission but did not even receive an acknowledgment. Having said that, the afternoon tea was value for money and the staff extremely pleasant.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013

hotel room was lovely, lots of little touches, like dressing gown/slippers, even cup cakes which were tasty, all staff very friendly, only downside was at breakfast too crowded where toaster and tea/coffee machines were, only 1 person at time could make toast which led to a queue

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHLManager, Director of Sales at The Liner Hotel, responded to this review, January 21, 2013
Dear gwyn1570 ,
Thank you so much for your kind comments we are delighted you enjoyed your stay. I will pass on your comments to the whole of our team. Your feedback is extremely valuable to us and we are grateful you took the time to review our hotel. Thank you again and we look forward to your return.
Kind regards,
The Liner Hotels Management team
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Durham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

stayed here many times when visiting Liverpool, when travelling by train it is perfect as only about 500yards from station. Staff always very helpful and ready to advise on various locations that you may wish to visit and breakfast included in price is excellent. Will be staying again in July for 3 nights and am sure will not be disappointed. Give it a try if you not stay here before!!!

Room Tip: all rooms have stayed in have been fine
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHLManager, Director of Sales at The Liner Hotel, responded to this review, January 16, 2013
Dear Summertimestay,
Thank you for taking the time to comment on The Liner Hotel Hotel. We was pleased to hear how your enjoyed your stay with us and found our staff friendly. It was lovely to hear that you recomend us to others. We do hope to welcome you back to Liverpool and the hotel soon.
Kind regards,
The Liner Hotels Managment Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Liner Hotel

Address: Lord Nelson Street, Liverpool L3 5QB, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Liverpool
#13 Romantic Hotel in Liverpool
#27 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Liner Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
The Liner is quite simply a hotel like no other. Step inside and you will be transported back to the golden age of ocean travel, when only the highest standards of comfort, quality and service would suffice. From the brass portholes to the welcoming and dedicated crew, The Liner bears all the authentic hallmarks of the world's finest cruise ships. 152 superbly appointed cabins on three decks await guests with a desire for something entirely out of the ordinary. ... more   less 
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Also Known As:
Gladstone Hotel Liverpool
Liner Hotel Liverpool
Liner Liverpool

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