My son and I stayed for 3 nights when we travelled over for or a Liverpool match. We have stayed in several other hotels in Liverpool on various trips over.
On arrival at the hotel (10.30pm so quite late) we were greated by extremely pleasant reception staff, that made our check in quick and pleasant. Our room was well appointed with everything we needed for our stay....beds were amazingly comfortable! Nice touches with the dressing gowns and toiletries.
Although the hotel was of a very high standard. ..including the standard of food!.....the thing that impressed me most was the staff. Nothing was too much trouble, they were pleasant and welcoming. The duty manager, Graham, is doing a fantastic job and made time to stop and talk....enquiring were we enjoying our stay. He constantly smiled and was very good at his job.
We will without doubt stay here on future visits to Liverpool, and I will highly recommend the house hotel to friends and family. Thank you to all that looked after us so well.....you made our stay most enjoyable!!