Honestly DO NOT stay at this hotel, i've only just come back from my stay for 2 days there and i felt compelled to write on trip advisor AND to the BBC with regards to this hotel. It does not boast 402 newly refurbished rooms quite the opposite in fact! I spoke to more than 20 people in my 2 days stay and not one was happy with the hotel. The rooms are disgusting the bathroom especially, hot water coming through both taps it took a good 10 mins for cold water to come through the cold tap it was scolding... don't expect a shower, expect a shower head attached to a grim and scum ridden bath, I kid you not. The smell in the rooms was putrid, the furniture worn, window sills not clean, carpet coming up from the floor...corridors to the rooms with hanging wires, miss matched carpet and wall paper topped of with marble walls...AND as for trying to have a good nights sleep forget it! We had to buy earplugs for our second night as we had the lift shaft making such a racket all night none of us could sleep! DO NOT STAY HERE!!!