As you look out the door of the Britannia Adelphi, you can see the Marriott Hotel which is widely recognised as the best hotel in Liverpool YET IT IS CHEAPER THAN the Adelphi. I've stayed in The Marriott and it is indeed superb. As for the Adelphi, it is a KIP. The room that I stayed in had no shower. There was a bath with a shower head fitted to the taps. There wasn't even a curtain to stop the whole place from getting wet. The rooms were musty, the toilet roll holder was on the floor when I arrived. The breakfast is awful, nobody was cleaning up the delph left by previous people having breakfast. I really felt like a pig in a pigsty AND THE PRICES WERE VERY HIGH.

Nah, I stayed here a good few times already and each time I was unhappy with the service and the general lack of respect of the staff towards their customers. In future I will go for The Marriott.

Beware all if you are planning a stay at the Brittania Aldephi Hotel in Liverpool.
My daughter (8yearsold) and myself stayed in this hotel for one night on the 1st June 06, when we packed up I discovered £500 was missing from my travel bag, that had been left securely in my hotel room. My daughter woke up at 5am telling me she had seen a person in our room, and at the time I told her not to be silly but to go back to sleep. When the police arrived they were not suprised, so one can only assume it is a common occurance. Hotel staff were appalling, and the general manager Eileen Downing threatened to have me and our daughter physically removed from the hotel by the police!!!!!! We had no money as it had been burgled from us in our hotel room. No forced entry so a key must have been used. All I can say is for your own sakes if possible cancel any prebooked stays there or if this is not possible sleep with you valuables in your underwear and DO NOT leave it in your room. I wish I had been prewarned!!!!!!!!!!!!!!!!!!!!

myself and my sister decided to have an overnight stay at this hotel as I have always wanted to stay there as It looked so impressive. I have read all the reviews,(mostly bad) but decided to make my own mind up. We were in room 635 on the 6th floor, I use the word room, but I think it may have been an old broom cupboard! it was minut, we asked for twin beds, we had double, but where told we could pull them apart Yippee. Our window was facing a brick wall, could just about make it out as the glass was reinforced with mesh! also had one sheet of glass covering the whole window, so no way to open them for some well needed fresh air, this I am sure is a health and saftey issue as if there was a fire in the corridors outside our room we would have no way of getting out!!! as far as I could seen there was no airconditioning so room was very stuffy, there was a knob on the wall that could have been the swich for the airconditioning but it was hanging off along with a big mirror that was hanging on for dear life by 2 screws. when we turned bath tap on clumps of black stuff came out!!!!! didnt have any teabags and didnt get any till the next morning. Oh and theres more, we where given a key for another room on the 4th floor YaY!!!!! so we trudged down there and opened the door and came face to face with some guests who were in there already, much to ours and their suprise, so we ended back in the room of doom!!! this has been the worse room we have ever stayed in. Brittannia hotels need to get their fingers out and sort out this lovely grand hotel before it gets any worse, if thats possible!!!! One positive out of all this doom is that the restuarant staff who served us our evening meal, which was lovely, were very good and nothing was too much trouble. Dont forget if you get room 635 run for the hills!!! you have been warned!!! :-(

liverpool-great place and really lovely friendly people BUT...We went up as my husband wanted to visit his home town on the Wirral after 25 years and this place seemed convenient. Our friend who stayed a few weeks previously at the adelphi kept quiet not wishing to put us off our weekend. Jesus! the staff have to put up with a lot in this place-the rooms are tired and yukky and the staff need to have very thick skins to cope with the complaining. It became comical over the next 2 days just listening to everybody complaining everytime you used the lift. (too few lifts for so many people) Our room had the most enormous industrial fridge (ok if you fancy a major "session" in your room). The milk left helpfully there was half empty and days out of date. Fortunately the fridge was on a trolley so I was able to wheel it out of sight. The jacuzzi bath had a fag burn. For the price this room was outrageous. (we had previously asked to move from our first room-no problems with staff-obviously used to this) The place was absolutely full of footballers/hen nights etc-again not a problem as this is all part of being in a city where football and having fun is part of the culture. The thumping music stopped at about 2 am so again not too bad provided you get well, well comatose before you hit the sack. (we are both used to slumming it at festivals so we are fairly tolerant 40 somethings). For a Fawlty Towers experience this hits the mark albeit on a huge scale. Breakfast was a bit of a 'bun fight'. All in all it was an 'experience' probably not to be repeated. We saw our friend again last night and when the Adelphi subject came up-he just laughed ...Obviously a once beautiful grand old dame of a place sadly left to decay. This place lets the city down in a really BIG way. Liverpool -European city of culture?-new management and some money might do the trick. Perhaps being less greedy overcharging for shoddy rooms might help to redress the balance in the first instance.....