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Holiday Inn Liverpool City Centre: Traveler Reviews

4.0 of 5
Lime St, Liverpool L1 1NQ, England (Central Liverpool)
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Holiday Inn Liverpool City Centre
Ranked #28 of 100 hotels in Liverpool
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460 reviews from our community

Traveler rating
    160
    187
    77
    24
    12
See reviews for
Families
42
 
Couples
161
 
Solo
40
 
Business
83
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
England
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Excellent value and good service”
5 of 5 stars Reviewed January 21, 2013

Four of us stayed for the night of Friday 17th January. Reception was first class and ideal rooms were selected for our needs. Rooms were clean, comfortable and quiet ensuring a good night's sleep.
Breakfast on Saturday was more than adequate with a good range of cereals, fruit and cooked options. We will use this hotel again as it is very convenient for Lime Street Station, the Liverpool Empire Theatre and all major city attractions.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Richard022 for Liverpool
Ask Richard022 about Holiday Inn Liverpool City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
January 22, 2013
Dear Richard,

Thank you for taking the time to write your complimentary review of the Holiday Inn Liverpool City Centre.

Its great to see that you had such a great trip to Liverpool and that the hotel matched your needs and expectation with clean rooms quiet rooms and a great breakfast.

I'm glad to see that you will choose our hotel again on future visits to the City and we hope to see you again soon.

Kind regards

Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dingle, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Excellent hotel with fantastic location and friendly welcome”
5 of 5 stars Reviewed January 20, 2013

This was our first trip to Liverpool and was made all the better by the fantastic location and friendly staff at this hotel. Our welcome was one of the best we have ever experienced and set the tone for our stay. The rooms are a great size with lots of space. You shouldn't need to stay in the hotel for long though as there is so much to see and do in this fabulous city.
We had additional needs during our stay including getting emails printed out at reception which were completed straight away and staff gave recommendations for trips to book during our stay.
We will definitely be returning to this hotel for our next stay and are looking forward to this already.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Val H about Holiday Inn Liverpool City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
January 22, 2013
Dear 'Val H',

Thank you for taking the time to post your positive review of the Holiday Inn Liverpool City Centre.

I'm glad to see you enjoyed your first visit to the City and that our hotel was the perfect base for exploring all the sights and shops.

I will pass your thanks on to our Reception team as its clear to see they delivered the 'Can do' customer promise that Holiday Inn aspires to.

We look forward to welcoming you back in the near future.

Kind regards

Simon
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Bangor, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Holiday Inn Happiness”
5 of 5 stars Reviewed January 20, 2013

We have just returned from an excellent stay at the Holiday Inn, Liverpool. We stayed on the 7th floor and had an excellent view of Liverpool's cityscape.
The rooms were compact but had all necessary amenities for a comfortable stay - steam iron, soap dispensers and tea/coffee making facilities. I also liked the fact that you could open the window.
Breakfast was very good and had a lot of choice.
Parking was exceptional value for money - £6.00 for 24 hrs at the St John's Precinct car park (reduced rate as you were staying at the hotel).
The staff were pleasant and very efficient.
Thanks for a nice stay.

Room Tip: Higher floor if at all possible
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cymrobangor about Holiday Inn Liverpool City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
January 22, 2013
Dear 'cymrobangor',

Thank you for taking the time to review your experiences of the Holiday Inn Liverpool City Centre.

I'm thrilled to see that you had a pleasant visit to the hotel and Liverpool itself.

I will pass on your positive comments to the rest of the hotel team as they always get great pleasure from learning of another happy customer.

I hope that you will choose our hotel for future visits to Liverpool.

Kind regards

Simon
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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great hotel, perfect location”
5 of 5 stars Reviewed January 17, 2013 via mobile

Stayed here while in Liverpool shopping :)
Hotel was perfectly located and rooms were great and cosy :) staff were very helpful and friendly
Would def recommend !!
Breakfast was yummy too!!

Will be staying here again for sure

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 2011_louise81 about Holiday Inn Liverpool City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
January 19, 2013
Dear Louise,

Thank you so much for taking the time to post your review of the Holiday Inn Liverpool City Centre.

I'm thrilled to see that you enjoyed your stay and found all our staff to be pleasant and friendly.

We hope that you will join us again in the future.

Kind regards


Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestatyn, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Very good.”
5 of 5 stars Reviewed January 7, 2013

Very cheap, clean and comfortable room. Staff were very plesant, very helpful to my and my mum. Hotel is in an excellent location. 2 Minute walk from town and there's a weatherspoons just across the road.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jessica p about Holiday Inn Liverpool City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon M, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
January 12, 2013
Dear Jessica,

Thank you for taking the time to complete your positive review of the Holiday Inn Liverpool City Centre.

I have forwarded you comments to the hotel team as they always appreciate feedback from our guests on the quality of their stay.

We hope to welcome you back to the hotel in the near future.

kind regards

Simon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Liverpool City Centre

Also Known As:
Holiday Inn Liverpool City Centre Hotel
Holiday Inn Liverpool City Centre Hotel Liverpool
Holiday Inn Liverpool
Liverpool Holiday Inn
Address: Lime St, Liverpool L1 1NQ, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Business Center Fitness Center Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotels in Liverpool
#20 Family Hotels in Liverpool
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Liverpool Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel has excellent access to both premier football teams, Liverpool FC at Anfield and Everton FC at Goodison and to Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have High Speed Internet access and views of the city and its fabulous architecture. The public areas provide free Wi-Fi. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE, the newly opened shopping quarter. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the Lime Lounge Restaurant & Bar with fabulous views over St George s Hall and Plateau. As an added bonus all Kids Stay & Eat Free with their parents. Discounted pay car parking is available to our guests at the adjacent Euro Car Park. ... more   less 
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