The hotel is well presented staff friendly enough but nothing that says come back and stay. The downside is the room smelt of damp and I identified this after I had unpacked and did not have the energy to be re-roomed so to speak. I identified that this was down to the shower curtain which can only lead me to think sloppy housekeeping. Alongside this the gym is not the best however the pool is very nice. Staff were polite rooms ok but nothing at all to spend a great deal of money on or return to. Fortunately mine was booked through business and a good rate. However I am sure you could find a better hotel for the money in Liverpool. The location isn't the worst however slightly higher up on the North side of the city so not so accessible but quieter if that's what you wish for. Its a good cab ride into the city, by that no more than 5 pound.