Myself and my partner stayed here in December for our anniversary. The hotel is in an ideal location Liverpool and we did pay for nice river view but our room was facing the busy road. Then more problems arised. Our heating in the room was broken, but to be fair the maintenance fixed this quickly. We had lovely room service and then thought we would head down for a swim and steam. (this being one if the reasons we chose this hotel). We had a lovely swim but then saw the steam was broken.GREAT!!
Overall we were quite disapointed with the hotel but did have a lovely night out in Liverpool.