We stayed here on the 13th with my perents , the heating did not work ,well rooms 305 /314 dident we got very cold phoned reception and told they would send someone up to lookat it, nobody came that was at 3.30 pm , 6.30 phoned again told they were haveing problems with air conditioning once again told there would be someone up shortly nobody came , went out bought a heater for my perents they are old and we were in Lliverpool for my mothers pre op consultation on a heart op she needs urgent ,she is haveing the opperation on Wednesday 22nd of Feb , and need to have a good Hotel to stay in for the week this wouldent be our choice , looking at the price I paid they could have done better for us , I did try call them at reception again at 10.30 they offerd some extra blankets this did help .I feel let down it was a lot of money for a cold room , they shouldent have let the room at all if they new the heating wasent working but as with all things its all about numbers and money these days , need to mention that I did not find any other issues with this hotel staff are
Nice and courtiouse food was good hotel was clean , we were told to bring this issue to there atention next morning couldent see the point why have another upset day we moved on quietly as my perents dont like a fuss. I have never befor left feed back but felt there is room for improvement at this Hotel
- Also Known As:
- Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
- Holiday Inn Express Liverpool-Albert Dock Hotel
- Holiday Inn Express Liverpool
- Holiday Inn Liverpool
- Liverpool Holiday Inn
- Official Description (provided by the hotel):
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The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre.
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