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Holiday Inn Express Liverpool-Albert Dock: Traveler Reviews

3.0 of 5
Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
Ranked #22 of 100 hotels in Liverpool
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547 reviews from our community

Traveler rating
    205
    235
    84
    10
    13
See reviews for
Families
98
 
Couples
211
 
Solo
34
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Europa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice, Clean, Convenient but needs more Beacon.”
4 of 5 stars Reviewed January 21, 2013

I stayed in Holiday Inn Express Liverpool-Albert Dock Liverpool last weekend, Friday to Sunday.
First impressions ware quite good, Clean,tidy and well maintained. It got a lot better from there, The walk around the Old docks was very nice, lots of things to see and only a short walk from the center of Liverpool. the staff ware very friendly and quite helpful.
being an old warehouse the layout of the hotel is a little cumbersome, with open spaces leading into narrow spaces, not relay a complaint,more an observation.
The breakfast was quite nice, with a large option of cereals, fruit, cakes and breakfast meets. all very good. But here is the one criticism, No Beacon. My wife says I need to loose some weight, So maybe You ware doing Me a favor, but I like My Beacon.
I will be back, had a very good time, I would recommend it it everyone I know, 2 thumbs up :)

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Ask namotsiB about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, England, United Kingdom
1 review
“great hotel”
5 of 5 stars Reviewed January 18, 2013

Second stay here good sized rooms with great views over albert dock, standard hi express. Big thank you to Gary the night porter he was very helpfull he is a great examaple of how hotel staff should be. Will defiently stay here in the future.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Megan E about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
January 20, 2013
Great to hear that you have returned to the hotel for a second visit. Your comments reagarding Gary have been passed on to him & I know he will be pleased with your comments so thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“holiday inn”
4 of 5 stars Reviewed January 17, 2013

polite and friendly staff, nothing to much trouble.
large clean rooms,well furnished.comfortable bed.
great view of albert dock.
only negative is the entrance area but this is because of the building.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask steve g about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
January 20, 2013
Great to hear that you enjoyed your stay with us. Our entrance is slightly unusual, primarily because we are a Grade I listed building and the hotel has been designed around the original features. For those travellers reading this reveiw that have not visited the hotel before, hotel reception is on the second floor but is clearly signposted from the entrance on the ground floor.
Thank you for taking the time to post your comments, it is appreciated.
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Telford
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Great Value For Money”
5 of 5 stars Reviewed January 15, 2013

Good value for late booking. Great location and fantastic room. Car parking off site was good value with discount through Holiday Inn Express. Bed was very comfortable and very spacious room. Well positioned for Albert Dock, Echo Area and all Liverpool waterfront attractions.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jasper40 about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
January 20, 2013
Pleased to hear that you enjoyed your stay with us - it is always great to receive positive feedback. Your comments will be passed onto the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Very Noisy with Club below”
3 of 5 stars Reviewed January 13, 2013

Good location but with no private parking, public open air parking across the road but quite expensive.
Rooms very nice and clean with large bed which is very comfortable.
Breakfast is ok but choice limited and quality of food i feel is below average for this type of hotel.
Main complaint is that there is a night club below and its very noisy and spoils a good nights sleep. One of our party had to request to change rooms as she could not stick the noise.

Room Tip: Don't choose room 314 or 315
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ronnie186466 about Holiday Inn Express Liverpool-Albert Dock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review
January 15, 2013
Thank you for your feedback, it is vital to us that we receive feedback so we can make further improvements within the hotel.
We do have two options available for car parking, one is the pay on Albert Dock which I think is the parking you are refering to, the other option is the multi storey car park at the Echo Arena which with our discount voucher is £7.50 per 24 hours.
In terms of noise we don't usually have a problem with noise from the restaurant downstairs, however I believe the member of your group you mention was moved to a room over looking Albert Dock which was quieter.
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base2stay Liverpool
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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Express Liverpool
Holiday Inn Liverpool
Liverpool Holiday Inn
Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center Free Breakfast Restaurant Wheelchair access
Hotel Style:
#16 Business Hotels in Liverpool
#22 Family Hotels in Liverpool
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 
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Holiday Inn Express Liverpool-Albert Dock
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