Good hotel in an excellent location. It's only a couple of minutes walk from Albert Dock and Liverpool One, and it's got lots of bars and restaurants nearby but not too close to cause any noise problems. Buffet breakfast is ok and the bar is quite nice, couldn't comment on the bar food as we didn't eat there (too much choice in Liverpool). The room is quite spacious with free-view tv and tea/coffee making facilities, good shower but it gets marked down for 2 reasons. No curtains, it had a net curtain that hopefully protected my modesty from the office block opposite but this didn't help with the sunlight breaking through early in the morning and the lifts, erratic at best. Had to use the stairs after checking with my case, then next morning I gave up waiting for it to take me too breakfast (they did regularly pass me, reset the call button but didn't stop).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Tony P,
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Thank you for reviewing your stay with us as we really appreciate getting feedback from our guests. We're very lucky to have such a handy location for the city's attractions and we're pleased you were happy with the facilities we provide. In regards to the curtains, all our rooms have a black out blind behind the netting. We apologise if this wasn't clear and we would have highlighted it if we were aware you had a problem during your stay. I have reported the issue you had with the lift with our maintenance team who will investigate further. I hope you had a great time in Liverpool despite these issues.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.