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“Great Location” 5 of 5 stars
Review of Days Inn City Centre Liverpool

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Days Inn City Centre Liverpool
3.0 of 5 Hotel   |   James Street, Liverpool L2 7PQ, England   |  
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Ranked #17 of 99 Hotels in Liverpool
Leeds
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Great Location”
5 of 5 stars Reviewed July 8, 2013

We stayed at hotel Saturday night the hotel is lovely and clean.Helpfull staff at reception too.
Car park was at a discount from £15.00 to £9.50 for 24hrs bargain especially where the hotel is. We were 2 mins walk to The Docklands and 5 mins to the shopping area. Breakfast was very very nice plenty of choice. Didn't book anywhere to eat Saturday night which we should have done as everywhere was fully booked.
Luckily we spotted a little Italian in a side street called Villa Romana brilliant food was lovely highly recommended.
Did the Red Bus Tour which was good too.
Would definatley stay at the Days Inn again.

Room Tip: stayed in 119 nice room and quiet.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 10, 2013
Dear reedyd,

Thank you for such a great review! We are really pleased you enjoyed your stay with us and your time in Liverpool. We are lucky to have such a central location for the Docks and Liverpool One. I have passed on your comments to our reception and breakfast team.

Best wishes,
Amy Johnston
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1,362 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
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Swansea
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

Booked online for UNISON National Delegate Conference at ACC. Choice based on price and tripadvisor reviews. Hotel convenient for docks area,and Liverpool 1 shopping area.

Hotel exterior grey and unattractive. However, once inside things improve, staff are helpful, rooms good size, though small bathroom (shower only, no bath)..

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 10, 2013
Dear Stephen S,

Thank you for comments. We have a lot of people staying for conferences at the ACC due to the convenience of the hotel location and we're happy that you were impressed with our hotel interior and staff. If you are staying in Liverpool again we would be happy to allocate you one of our rooms with a bath, if you would prefer. We can put this request through when the room is being booked.

Best wishes,
Amy Johnston
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Wreham
1 review
5 of 5 stars Reviewed July 7, 2013

Stayed here before and loved it so came back for my birthday with two friends. Everything was nice and clean the staff and security at night were friendly and understanding (my friend and I were arguing as we returned from a night out they made sure we were ok) overall cant wait to come back!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 10, 2013
Dear Ffion H,

The best compliment we can get is guests repeatedly staying with us. We hope you had an amazing birthday and we look forward to seeing you and your friends again!

Best wishes,
Amy Johnston
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Manchester
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 6, 2013

The deal at Days Inn Liverpool made it feasible to stay overnight after the theatre rather than endure the late night drag back home with one of us (ahem) not drinking. A comfortable hotel, good bed, excellent shower, reasonable buffet breakfast. Good location, too near everything - except perhaps parking.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 10, 2013
Dear Consort,

Thank you for your comments on our hotel and we hope you had a great time at the theatre and both managed to have a little drink. We look forward to seeing you again.

Best wishes,
Amy Johnston
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India
1 review
5 of 5 stars Reviewed July 5, 2013

room was beautiful..fitted with all amenities..location was good ..walking distance from all the docks...rooms were clean...very economic....thanks to staff members...restaurant was good enough...enjoyed alot....best thing was bathroom...very clean.....

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 10, 2013
Dear Shailesh J,

What a great title! Thank you for your comments. I have passed them on to the rest of the staff who are pleased you enjoyed your stay. We pride ourselves on good service and cleanliness and we are happy you were impressed.

Best wishes,
Amy Johnston
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Harrogate
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2013

A gloomy hotel, just as well I was only here one night. Room I booked had someone sleeping in it when I checked in at 3pm. Replacement room did not have bath, only a shower. Stuffy and clammy as if the room had not been cleaned properly. Shall not be returning to this one.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 18, 2013
Dear bluerabbitdeniro,

We are very sorry to hear that you encountered problems with your stay. I can assure you that any issues which arise during a guest’s stay are dealt with by our hotel staff as soon as they are reported. The majority of our rooms do only have a shower but we have a few rooms with a bath or a bath and shower. We try to accommodate all our guests’ requests but unfortunately we cannot always fulfill this. We have our rooms cleaned every day by our trained housekeeping team and there is an air conditioning system in each of the rooms which can be altered to the guest’s preferences which should have helped any stuffy or clammy issues. Once again I apologize for any issues you felt during your stay.

Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Yorkshire
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 5, 2013

My mum and I visited this hotel last weekend for one night. We were in Liverpool for a weekend of shopping, nice meals, a theatre trip (Evita) and some after theatre drinks - it was almost perfect. Location of the hotel is great, rooms are large (we had a corner room which was huge) and clean, beds were very soft but comfy for one night, bathroom is modern and clean. We were impressed - until we were trying to sleep. We got back to the hotel at midnight but did not sleep a wink until about 4.15am as there were just so many party goers coming back in from their nights out shouting, banging and screaming. I think we only got 15 mins of peace between each one returning. I know this is not the hotel's fault but they could maybe try and monitor the corridors throughout the night and try to control the noise for the sake of the other guests. We were absolutely shattered the day after from only having about 4 hours sleep. Breakfast in the morning was OK when we finally got it. When we got to the hot buffet there was nothing left and had to wait around 10 mins for beans, mushrooms, bacon etc.

Overall I would stay at this hotel again but only if it was during the week and even then I may still take some ear plugs!

Room Tip: 521 is a corner room and is bigger than the others but it doesn't have a great view (if you are...
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn City Centre Liverpool, responded to this review, July 18, 2013
Dear LaineT1982,
Thank you for taking the time to review our hotel. We appreciate all the feedback we receive from our guests as it allows us to find ways to improve the hotel and the facilities we provide to ensure guest satisfaction for future stays. We are glad you were impressed with the room you stayed in and the location was handy for shopping and for the theater. I do apologize for the noise issue you had during our stay and I can assure you that any issues reported to us by guests are dealt with as soon as possible. In this case, if a noise complaint is made we do send members of staff to where the problem is. We do have staff monitoring the floors during the night but unfortunately sometimes we do have guests staying who are not as aware of the people staying around them. Once again I do apologize and I am pleased you enjoyed your time in Liverpool, regardless of this issue.

Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn City Centre Liverpool

Address: James Street, Liverpool L2 7PQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Family Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#18 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn City Centre Liverpool 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Days Inn City Centre Liverpool Hotel Liverpool

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