I stayed for two nights in this hotel and enjoyed the whole experience. The staff were excellent in helping me locate local services and were exceptionally welcoming. The room was more than adequate and was faultless in terms of cleanliness. There was an iron, proper hair dryer and tea and coffee making facilities. There is also excellent free wifi through-out the hotel. The breakfast was reasonable for a mid-price hotel, with a choice of hot foods, cereals, fruit and yogurts. The only criticism would be that the bar/restaurant area had a canteen feel to it, although this did not bother me at breakfast-time. The hotel is located beside the Liverpool One shopping centre and within a five minute walk of the main shopping streets in the city. It is also next door to the metro station.
If I need to stay in a Liverpool hotel in the future, I would definitely return here.