We were pleasantly surprised on arrival at this hotel. Firstly, it's location right next to James st station meant we hardly had to brave the snow before we were through the door and were greeted by friendly staff. Booking in was easy and quick. We took the lift to the fourth floor and found our room to be bright, airy and very clean. Beds were a little too soft for me and the pillows lumpy but for a overnight stay it was ok. Ice machine was handy though! We had pizza in the restaurant as part of our deal and it was delicious! Ryan our waiter was helpful, polite and friendly! After dinner we went dancing on Matthew st, just a few minutes walk away. The hotel was quiet during the night so easy to switch off and relax after our dancing. Breakfast was the second surprise! We were expecting a continental style breakfast but as we got nearer to the restaurant we could smell bacon! It was excellent. All freshly prepared and lots to choose from. After breakfast we checked out and left our luggage in the hotel's luggage store and headed into the city for a day of shopping. We collected our luggage, jumped on the train and headed home feeling like we'd had a proper break away!

The rooms of the hotel are very clean and tidy. They always come into the room to clean and to change the towel. The price is very good if we compare with the services offered. I wanted the fridge in the room but it was not. It could be great to have one, especially if you have only breakfast during the morning at the hotel. Many shops near the hotel, supermarkets and much more. The hotel is in 1 minute far from the city center. All the rest is perfect.

This is the second time we have stayed at this hotel and yet again a first class stay. The staff are friendly rooms clean and food good. We stayed this time on a offer which was excellent value for money. I will definitely consider this hotel next time I visit the city

I spent there two nights in November and I was completely satisfied with my choice: the staff was very helpful and kind, the room I was given was very big, well furnished and I could even make a cup of tea or coffee, since the room has tea-coffee making facilities. The position is, in my opinion, perfect: the hotel is next to James Street Station, and it takes ten minutes to reach the city center or the Albert Dock area. In conclusion, I would definitely recommend this hotel!