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base2stay Liverpool: Traveler Reviews

3.0 of 5
29 Seel Street, Liverpool L1 4AU, England
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base2stay Liverpool
Ranked #2 of 100 hotels in Liverpool
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1,170 reviews from our community

Traveler rating
    867
    246
    40
    13
    4
See reviews for
Families
145
 
Couples
460
 
Solo
110
 
Business
148
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
“Awful”
2 of 5 stars Reviewed February 18, 2013 via mobile

I stayed here in Febuary, got told I would be able to have the room I wanted, got downstairs said I couldn't have it so had to get a small room. This room was not worth £139 not at all. Couldn't even walk had to wait till one person wanted to go where they wanted to go in the room. Was not pleased last resort thing. Would not come back!!!

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Elliepea about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Liverpool, responded to this review
February 19, 2013
I’m a little confused by your review, but obviously sorry if you were dissatisfied with your room. We have a wide range of room sizes from the very large to the very cosy. On very busy weekends, last minute bookings made by guests may mean that we do not have available the room type they want – I’m sorry if this was the case here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Lovely helpful reception staff”
5 of 5 stars Reviewed February 17, 2013

This hotel is convenient for shopping, eating out and night clubbing (clubs are just behind the hotel). We could faintly hear music from the night clubs nearby but we were in a room that was close to the back of the hotel and it didn't stop us from going to sleep.
The mini kitchen is fabulous for making breakfast for yourself. A Tesco store is located down the road which is handy.
The reception staff at this hotel are the friendliest that I have come across in a long time, nothing was too much trouble.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask IsobellaEngland about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Liverpool, responded to this review
February 19, 2013
Hi Isobella, I hope you had an enjoyable experience in Liverpool. With such a central location - with the best clubs and restaurants just a stone throw away – there is always a risk of some noise, but with our triple glazing windows this will always be kept to a minimum and I’m glad to know your sleep wasn’t disturbed by any external interference. Our staff are definitely a very friendly group and I’m glad you enjoyed their customer service during your stay. They read these reviews eagerly, so I know they’ll be touched by your praise. Thank you for the review and I hope that you will pay us another visit soon!
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2 reviews
1 helpful vote 1 helpful vote
“Fantastic stay!”
5 of 5 stars Reviewed February 17, 2013 via mobile

We were in liverpool for a visa appt and had stayed at travelodge the night before. Our appt was at 10am so we called the night before to ask if we could drop our bags at the hotel in the.morning to which they courteously said yes. We got to Base2Stay at around half 8 am (keep in mind check in is at 2pm) and the staff informed us our room was ready and we could check in now if we wanted to. Of course we were delighted it was such a relief! They even printed a few documents for our appt for which we were so grateful :) the staff were more than accomodating, the room was tastefully decorated (we stayed in a king), the bed was very comfortable and the mini kitchen had everything from crockery, microwave and a fridge. Oh did i also mention we had free internet connected to the telly and 20% discounts at some great restaurants and bars nearby like lunya and alma de cuba. We had a brilliant stay at the hotel and are already making plans to visit again! Def recommend Base2Stay :)

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Shay_and_Leon about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Liverpool, responded to this review
February 22, 2013
Thank you for taking the time to leave a review. I’m delighted by your comments! It’s great when guests choose to stay with us for the first time, but it’s even nicer when they leave so satisfied that they make plans to stay again. We look forward to your return!
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Wonderful hotel!”
5 of 5 stars Reviewed February 16, 2013 via mobile

I highly recommend this hotel to anyone travelling to Liverpool! I cannot fault it in any way. The staff were helpful and friendly right from the start, the hotel was incredibly clean and the rooms were huge, with great comfy beds. The location was fantastic as it was quiet and off the Main Street, but close enough to access Tesco, Liverpool One and Albert Dock with a short walk.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Quinn1012 about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, England
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Coolest place ever.”
5 of 5 stars Reviewed February 16, 2013

This place is great. Building itself doesn't justify the inside. Really modern rooms with hidden mini kitchen which has a microwave, fridge, cutlery draw and kettle. A smart style tv, free wi-fi. Minor downside is no breakfast but there's plenty of choices around town. Will be going back.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lee69 about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about base2stay Liverpool

Also Known As:
Base2stay Liverpool Hotel Liverpool
Base2stay Liverpool Hotel
Address: 29 Seel Street, Liverpool L1 4AU, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Liverpool
#4 Family Hotels in Liverpool
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
base2stay Liverpool offers a unique combination of 4* comfort, design and service. All rooms offer A/C, mini-kitchens, free WiFi + free internet, music & games on HDTVs. Without a bar or restaurant, it’s ideally suited to the RopeWalks, Liverpool city centre’s vibrant design quarter. Enjoy exclusive discounts at some of Liverpool’s best bars and restaurants, with which this boutique hotel is surrounded and 30 minutes of free local & national calls per day. ... more   less 
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