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base2stay Liverpool: Traveler Reviews

3.0 of 5
29 Seel Street, Liverpool L1 4AU, England
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base2stay Liverpool
Ranked #2 of 100 hotels in Liverpool
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1,174 reviews from our community

Traveler rating
    870
    247
    40
    13
    4
See reviews for
Families
145
 
Couples
463
 
Solo
110
 
Business
148
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Small but luxurious”
5 of 5 stars Reviewed January 15, 2013

We stayed at this hotel for one night, and at the end of it we wished we'd booked more! Our room was quite small, but well equipped and very comfortable. The bed was comfy, the shower was fantastic and the towels fluffy. The staff were also helpful. Walking down what felt like a small alleyway to find it was disconcerting, but overall the location was good and our stay was great.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
Was this review helpful? Yes 1
Ask isigfethera about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Purley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic”
5 of 5 stars Reviewed January 14, 2013

This hotel really does tick all the boxes:

Location
Price
Comfort
Service
Facilities

Stayed in a king Standard room over the New Year Period and the room was very modern and spacious with:

Smart TV
Fridge
Microwave
Cuttlery
Phone ( Free local Call)
And Wifi
On the first night, me and my partner encountered problem which was very quickly rectified by the night manager Peter. His service has an absolute credit to the hotel and the rest of the staff were faultless over our 4 night stay . It is inevitable that you will encounter problems at some stage when you stay at hotels but is how you deal those problems that is critical and the most important thing.
Overall I will definitely stay here again and recommend to others. Believe the hype

Room Tip: Go for a king room
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sunderland1986 about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Liverpool, responded to this review
January 25, 2013
Thank you for taking the time to leave such a detailed review. I know Peter will be genuinely touched by your comment, as will the rest of our staff; each and every one of them truly value our guests and are committed to offering them exceptional service. We love recommendations and love when guests return because it is that loyalty that shows us we are doing something right!
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Friendly staff, fantastic facilities”
5 of 5 stars Reviewed January 10, 2013

Stayed there for one night this week for work and the staff could not have been more helpful, ordering a cab, looking after a suitcase and ensuring I knew my way around Liverpool. The facilities are fantastic and it really is excellent value. I am due to return this week for another night and I am actually looking forward to returning.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mumra100 about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
“Two single beds put together and Frosties for breakfast......”
3 of 5 stars Reviewed January 10, 2013

Took my girlfriend to Liverpool over New Years to experience 'da Pool's' great atmosphere. The hotel's location was great, super central. The room was roomy and felt like an apartment, which is what we were looking for. I decided to splash out on the Deluxe King room but the feel was definitely not a deluxe premium. Our bed was two single beds pushed together and you could clearly feel the gap in between the beds. This studenty feel continued with the breakfast. We stayed for 3 nights and EVERY morning our breakfast box contained a small box of Frosties. This seemed cheap and kind of weird......

Overall it was fine but was let down by the bed and the breakfast.

Room Tip: Don't upgrade to the deluxe premium Don't get breakfast Make sure you ask them not to gi...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask BrenDino888 about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masuma A, Guest Relations Manager at base2stay Liverpool, responded to this review
January 14, 2013
Thank you for taking the time to leave a review. Your comments are very much appreciated. I apologise that our deluxe room did not meet your expectations. All our beds are fitted with mattress toppers, which should eliminate any discomforts. Taking on board your comments we have now ordered a new set of luxury toppers to replace current ones. In regards to the breakfast box, we do offer a variety of different cereals – not just Frosties! But you will pleased to know that we are currently in the process of changing our breakfast, introducing a higher quality and standard. I hope that you will come and visit base2stay again, so that we can show you the best of our beds and our breakfast!
Report response as inappropriate
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Buenos Aires, Argentina
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great central accommodation in Liverpool!”
5 of 5 stars Reviewed January 10, 2013

We had a 3-night stay at Base2Stay and I can't thank them enough for the attention we got. We arrived on Boxing Day with my boyfriend who was under the weather, and both day and night staff made sure that we -specially him- was comfortable. Again, exceptional attention. I wanted to make this remark first because it was THAT good.

Now, on to the room, it was a very good suite, with a great comfy bed and extra pillows, and with everything necessary to eat in - the idea is that they are serviced apartments, after all. Everything was in good shape, well-kept, clean and modern, in black and white. Pretty much like what you see in the pictures. It was a very comfortable room overall, and we managed to try everything there since we stayed in most of the time we were there.

As for the location, the centre of Liverpool is quite small, and the hotel, even though is not in a central street itself (which is better for potential street noise) is VERY near everything you need to see in Liverpool.

Due to this inconvenience of the unexpected illness we were unable to tour around most of the attractions that we wanted to see, but definitely will stay there again when I come back to Liverpool to really visit this time. I would have loved to stay a couple more nights.

Again, thank you so much for treating us that well!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mslep about base2stay Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about base2stay Liverpool

Also Known As:
Base2stay Liverpool Hotel
Base2stay Liverpool Hotel Liverpool
Address: 29 Seel Street, Liverpool L1 4AU, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Liverpool
#4 Family Hotels in Liverpool
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
base2stay Liverpool offers a unique combination of 4* comfort, design and service. All rooms offer A/C, mini-kitchens, free WiFi + free internet, music & games on HDTVs. Without a bar or restaurant, it’s ideally suited to the RopeWalks, Liverpool city centre’s vibrant design quarter. Enjoy exclusive discounts at some of Liverpool’s best bars and restaurants, with which this boutique hotel is surrounded and 30 minutes of free local & national calls per day. ... more   less 
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