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“Perfect!” 5 of 5 stars
Review of Heywood House Hotel

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Heywood House Hotel
4.0 of 5 Hotel   |   11 Fenwick Street, Liverpool L2 7LS, England   |  
Hotel amenities
Ranked #14 of 100 Hotels in Liverpool
Kingston upon Hull, England, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Perfect!”
5 of 5 stars Reviewed February 18, 2013

This is honestly one of the best hotels I have ever been too. We arrived for a weekend away in Liverpool and was checked in very quickly. We was away for my girlfriends birthday and having pre emailed the hotel explaining this and ordered a bottle of champagne, teddy bear and flowers to be ready when we arrived. They went much further than this by adding banners, birthday bunting, they had made the towels into two swans kissing and had also uprgraded the room to a plush room! 10/10 from me! This made the whole trip! Room was big, no problems with air conditioning, very very clean and luxurious. I am planning on returning to Liverpool in May and definitely will be staying here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 23, 2013
Thank you for taking the time to post such positive comments! We are very pleased to hear you enjoyed your stay here and that we could be a part of making it special for you. We are delighted to hear you were impressed with your room and we will look forward to welcoming you back to our Hotel again soon.
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626 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
Blackpool, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 17, 2013

The hotel was in an excellent location in the centre of Liverpool, and the staff were really friendly and helpful. We didn't eat at the hotel, but at the excellent San Carlo around the corner, so can't comment on the food. We had a double room, which was spotless and,despite the central location, was very quiet. Would definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 23, 2013
Thank you for your lovely comments. We are delighted to hear you enjoyed your time at our Hotel and that the location was ideal for your needs. Thank you for your kind comments on our team members, We aim to offer the best service possible and we appreciate this has been noted. We look forward to welcoming you to our Hotel again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2013

I stayed in this hotel with a couple of friends after seeing a deal on wowcher. The offer was great! The hotel is in a great location. It's within 3 minutes walk of the Albert Docks and Liverpool 1 so great for a girly weekend away. We had 2 rooms next to each so they'd obviously thought about that when booking us in. The hotel was nice and quiet considering it's in a relatively lively area of liverpool. We would definitely stay here again in the future. The rooms were large, comfy, modern and clean and we had a great nights sleep. (I can see why they won the comfy bed award). We even got one of our rooms ready early so we could leave our stuff there. Check out was seamless. They even called a taxi for us to go to the train station. I think the only bad thing about it was not enough tea bags and milk!! We would definitely recommend this hotel if your planning a night away.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 23, 2013
Thank you for your lovely comments! We are very glad to hear the location was ideal for your sightseeing and that you had a comfortable night at our Hotel. A handy hint for next time if you ever need any extra tea bags or anything in your room just call the Reception Team and we will be happy to replace anything you need. We Hope to see you at our Hotel again soon in the near future.
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Glasgow, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2013

We have just spent a great night at the Heywood House Hotel , we were really impressed ,we had rooms 107 and 108 ,the rooms were gorgeous and spotless, really modern .We got a deal on Wowcher for one night, but would have loved another night .The staff were really nice and helpful. We also had an amazing breakfast in the Noble House Restaurant which adjoins the hotel ,our server was also really friendly and attentive .We could'nt believe how central the hotel was, shopping, bars etc, just a few minutes walk away,will be back very soon , could'nt fault it at all .

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 18, 2013
Thank you for all your lovely comments, We are very pleased to hear that you had a lovely time at our Hotel and that are staff could be a part of making it enjoyable for you, We are pleased you enjoyed your breakfast at the Noble House and we will forward your comments on to the team, We look forward to welcoming you to our Hotel again soon, Keep an eye on our website for all our latest offers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tranent
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2013

A great hotel perfect for the centre of liverpool .We had the actic room with the balcony a spacious well presented room .Cant comment on the food but if its anything like the hotel i'd eat there.Would definatley go back

Room Tip: try to get the actic room with the balcony
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 18, 2013
Thank you for your positive comments on our Hotel, We are delighted to hear you was impressed with your room and found it well presented. We look forward to welcoming you to our Hotel again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013 via mobile

A very nice hotel, very modern, clean staff are friendly and helpful! Location is ideal not far from the docks! Room was lovely the bed very comfy!! Didn't eat there so can't comment on food. Definitely stay there again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 18, 2013
Thank you for taking the time to post your comments; We are pleased to hear the location was ideal for you and that you found your stay comfortable. We are happy to hear you found our staff helpful and we will forward your comments on to all team members, We hope to see you at our Hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Workington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2013

Have just returned from a very enjoyable stay at the Heywood House Hotel, excellent hotel the rooms are immaculate and very comfortable and the staff on reception were very helpful and friendly. Had a delicious breakfast in the Noble House Restaurant which adjoins the hotel and yet again the staff were fantastic.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, February 18, 2013
Thank you for all your lovely comments, We are glad to hear you was impressed with your room and found it comfortable. We try to offer the best Customer Service we can and appreciate this has been noted. We hope to see you at our Hotel again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 100 Hotels in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Heywood House Hotel 4*
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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