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Heywood House Hotel: Traveler Reviews

4.0 of 5
11 Fenwick Street, Liverpool L2 7LS, England
Hotel amenities
Heywood House Hotel
Ranked #9 of 100 hotels in Liverpool
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340 reviews from our community

Traveler rating
    209
    97
    24
    6
    4
See reviews for
Families
16
 
Couples
198
 
Solo
9
 
Business
28
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Balsall Common, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A great central hotel that belies its external appearance.”
5 of 5 stars Reviewed January 16, 2013 via mobile

Despite this hotel not looking much from the outside, inside it is cozy, calm and very glossy. Lovely room. Comfortable, restful and great location for all central Liverpool amenities! Albert dock a short walk, and tucked in amongst a host of eateries of all varieties. Didn't have breakfast, but as much tea coffee and biscuits as you would ever want! Very helpful staff, even dealing with noisy music from neighbouring room swiftly and sensitively. A restful and relaxing stay. We will return.

Stayed January 2013
Was this review helpful? Yes 1
Ask mark g about Heywood House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review
January 21, 2013
Thank you for taking the time to post such positive comments, We are pleased to hear you found out Hotel comfortable and the location was ideal for your needs. Thank you for your comments on our team members we try to offer the best service we can and appreciate this has been noted. We look forward to seeing you at our hotel again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“excellent hotel”
5 of 5 stars Reviewed January 15, 2013

stayed there recently with 7 family and friends (females) to celebrate my birthday , it was amazing ,nothing too much trouble and the staff were brilliant, they couldn`t do enough to make my birthday special ,would recommend this hotel to anyone

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sheila d about Heywood House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review
January 17, 2013
Thank you for lovely comments; We are delighted to hear you enjoyed your time in our Hotel and that we could be a part of making it special! We appreciate your kind comments on our staff; We hope to see you at our Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“lovely hidden gem”
5 of 5 stars Reviewed January 12, 2013

Stayed here 11th Jan 2013. Lovely little hotel hidden away. Perfect location right next to Liverpool one. Lovely room (although I'd have liked a kingsize bed), and gorgeous food in the restaurant. Well worth a visit.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask GARSET about Heywood House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review
January 17, 2013
Thank you for your positive comments, We are pleased to hear you were happy with your room and the location was ideal for your needs, We hope to see you at our hotel again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Brilliant”
5 of 5 stars Reviewed January 10, 2013

I never write reviews however I was so impressed with the hotel I feel compelled to tell all! Friendly staff, lovely comfy room, lovely bathroom, great room service from the restaurant and great breakfast. I was very surprised how quiet it was for a city centre hotel. Shops and restaurants a few minutes walk away and only about 20 min walk to the train station. A superb little hotel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Alihobnob about Heywood House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review
January 11, 2013
Thank you for taking the time to post such lovely comments, We are delighted to hear you were impressed with our Hotel and found your room lovely and comfortable, We are pleased to hear you were happy with the level of service from our team members and appreciate this was noted. We hope to see you at our Hotel again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Really Nice Hotel”
5 of 5 stars Reviewed January 10, 2013

Stayed at the Heywood House in between Christmas and New Year. It is 5 mins walk from Liverpool 1 and so is an ideal location for everything. This hotel is modern and our room was excellent, nice bathroom and a 32 inch flatscreen. Also, must point out the bed. It was so comfortable. It is also near some very nice restaraunts, incliding the one it is attached to - The Noble House. The staff are also very good, ask something and you get a really helpful response. Next time we stay in Liverpool we will deffinately stay here.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 16 more reviews by blueskies77 for Liverpool
Ask blueskies77 about Heywood House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review
January 11, 2013
Thank you for all your lovely comments, We are pleased to hear you were happy with your stay and found our beds comfortable. Thank you for your comments on our team members we try our best to offer the best service we can and appreciate this was noted. We will look forward to seeing you at our Hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 100 hotels in Liverpool
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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Heywood House Hotel
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