This was my second overnight stay in Liverpool and my first time at this particular hotel.
The check-in experience was fine, the member of staff on the reception desk was OK, not the friendliest and she left us at the check-in once we had all the keys, etc and went back to our office. It would have been nicer for the staff to wait for us to leave the reception area before going away.
Our invoice was printed on the back of another recent invoice so we could see what another person purchased from the hotel - not great from a data protection standpoint!
The room was fine and had all of the amenities, the sink tap was very difficult to use and caused a lot of splash-back..
Overall an ok experience, would not rush back there if I need another stay in Liverpool.
- Official Description (provided by the hotel):
- Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more less
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