We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect location” 4 of 5 stars
Review of Hilton Liverpool

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hilton Liverpool to your Saves list
Hilton Liverpool
4.0 of 5 Hotel   |   3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Book early, up to 20% off
Ranked #36 of 99 Hotels in Liverpool
Certificate of Excellence 2014
Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Perfect location”
4 of 5 stars Reviewed December 20, 2012 via mobile

It is located in a perfect location which is just opposite to Albert dock and the scenery there is really nice.
The bed in my room is huge and very comfortable. Even the toilet paper is better and softer. There is even speaker for tv in toilet. The room is clean and comfortable. But for my parents room, my mum stepped onto a glass piece and it pierced into my mum's foot. This means that the house keeping didnt do a good job. And it's really dangerous!
The staffs are not warm and friendly.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,499 reviews from our community

Traveler rating
    631
    494
    210
    102
    62
See reviews for
181
621
46
301
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Morpeth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 19, 2012

recent stay at this hotel was excellent. Rooms clean and very comfortable. Staff were terrific and the closeness to the Liverpool One shopping area meant lots of stores & places to eat & drink were close by.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2012 via mobile

Went to the Hilton the room was great but the breakfast wasn't that great out too long. Everyone is pleasent and very helpful, you walk in and feel instantly welcome. As I found out they hold parties which do get rowdy but the staff do an excellent job at keeping them under control

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conwy
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2012

A very comfortable hotel, but rather clinical.. could have been anywhere. Good breakfast, friendly service. In this day and age I do object to being asked to pay £6 an hour for wifi though!! at the price of the room this really should be included.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaga
Top Contributor
52 reviews 52 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 16, 2012

Stayed 2 nights in December.
Check in extremely quick.I guess it didnt take longer then 1 minute.
Great location right in Liverpool one shopping centre.
slow and expensive Wifi.
Typical Hilton breakfast.
Tried a room service. Very quick and tasty food.

however the hotel is overcrowded due to a lot meetings and parties.Specialy most of the nights

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 16, 2012

I stayed here last month as part of a work function and it was a great place to stay overnight.

We checked in around 12 noon which was a couple of hours early but the staff were really helpful and took my overnight bag and put it away somewhere safe so I could go and have a walk and some lunch.

Great central location next to the shopping centre and also the Albert Dock being literally on the other side of the strand.

Room was really nicely finished, great bed, modern and nice view. Bathroom was really well appointed with a nice powerful shower and some good towels as well.

The bar area was very modern downstairs and was a great place to have a drink afterwards, although like a lot of hotels you do tend to feel that you are drinking in the 'lobby'

Lots of parking in the underground Q Park next to it which was free for me, although is normally chargeable (I guess can be quite dear if your staying for more than 2 nights!)

A great base to explore liverpool. Recommended.

Room Tip: Ask for a room on a higher floor. Not only is is quieter but you get a good view!
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2012

We stayed overnight while attending a function. Our whole experience was a very positive one. Our Xmas party was really well organised and ALL the staff we spoke to were helpful and extremely pleasant. The location of this hotel is its real advantage as its right on the waterfront and next to Liverpool ONE. Our room was spacious, clean and modern and the bathroom was brand new. We got a great rate and breakfast although a self service one was hot and plentiful. Would definately recommend a stay here

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Liverpool

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#16 Luxury Hotel in Liverpool
#19 Business Hotel in Liverpool
#26 Romantic Hotel in Liverpool
#31 Family Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Liverpool 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hilton EMEA, Hotels.com, Priceline and Agoda so you can book your Hilton Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool

Owners: What's your side of the story?

If you own or manage Hilton Liverpool, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.