The whole stay was a little confusing! No car park at the hotel so you are asked to use the Q park. There are 3 within 1/4 mike of each other and of course we chose the wrong one which the hotel doesn't give you any discount on, I only found this out at checkout. In all fairness the car Parker was only £15 for 24hr.
Check in again was hectic, no formal reception and not manned at first. There was also confusion about using the pool, it was suggested we go upstairs and get changed, only to be told on return to the reception that it was too busy at the moment. We managed to get there at 7.30am the next morning.
Gripes aside the hotel is very modern, good wifi with excellent clean rooms. Could have done with more power points. Lovely walk in shower and good tea & coffee.
The breakfast was very good and the checking out was a lot smoother than check in.
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- Also Known As:
- Novotel Liverpool Hotel Liverpool