We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay over after Football” 5 of 5 stars
Review of Novotel Liverpool

Save Saved
You added Novotel Liverpool to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Liverpool
4.0 of 5 Hotel   |   40 Hanover St / Gradwell Street, Liverpool L1 4LN, England   |  
Hotel amenities
Ranked #28 of 99 hotels in Liverpool
Ashford, United Kingdom
1 review
“Stay over after Football”
5 of 5 stars Reviewed February 21, 2013

We have stayed at the Novotel Liverpool before and found it to be an excellent hotel. So on our return to Liverpool we wanted to ensure we stayed again. Booked on the 40% off deal which is excellent value. The rooms are large enough for a double bed and the double sofa bed for the two children. The hotel itself is perfectly located for all the sights in Liverpool. Last time we arrived by train and it is close enough to the station to walk. This time we took the car and the car park is opposite the hotel which is brilliant, plus you get a discount as hotel guests. The pool is great for the children, as is the XBox in reception. Food at the hotel is fantastic, breakfast is one of the best you will have in a hotel. We also had our evening meal there this time and again, the quality was excellent. The staff are all really friendly and helpful too. I would definitely recommend this hotel.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear Mrsc44M,
I am very pleased to read you enjoyed your stay with your family on your recent trip to Liverpool to watch the Football.
I hope the result in the game was also what you wanted and we hope to welcome you back on your next trip to Liverpool.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,210 people have reviewed this hotel

Traveler rating
    525
    479
    146
    36
    24
See reviews for
301
389
72
167
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed February 21, 2013

The room was very comfortable even for 2 adults and 2 children. We had an excellent stay with fabulous leisure facilities including swimming pool. The hotel is in a very central location ideal to go shopping at Liverpool One.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear lucLyd
Thank you for your great review and I am pleased to read you also enjoyed our swimming pool.
We hope to welcome you and your family back on your next visit to Liverpool.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2013

Everything about the hotel was excellent from the staff to the facilities, First class stay. Walking distance to all the city centre spots you need to visit. And a good discount on the car parking next door.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear Paul H
Really pleased to read you enjoyed your stay and we hope to welcome you back on your next visit to Liverpool.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St John-in-Cornwall, United Kingdom
Top Contributor
119 reviews 119 reviews
71 hotel reviews
Reviews in 92 cities Reviews in 92 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 20, 2013

The hotel is well positioned, close to the bus station, train station and city centre. The Albert Dock is within easy walking distance. There is a multi storey car park next door which is secure. Important that you know that a voucher can be obtained from the hotel reception that will reduce the amount you have to pay for the car park.

The hotel staff are very polite and efficient. Check-in went very well. Our room was very good with a very comfortable bed and terrific shower. The room comes with all the usual bits and bobs, although no shower cap is provided. There is a mini-bar in the room, but also a Tesco very close by where with a bit of forethought a lot can be saved. We used the hotel dining room one night. The menu is not the largest and the vegetarian section is poor. I ordered the veggie item to discoverv that they had just sold out and to the credit of the kitchen they were able to rustle up an alternative. The dining experience is not unpleasant, but neither is it relaxing as it is very close to main reception and the childrens play area. Not so much a restaurant, more like a street cafe. We were served by a lovely Hungarian waitress who was very courteous and attentive.

Breakfast is a self-service affair, the usual variety of cooked breakfast elements are available, but as they are all under hot lamps, the bacon can dry out somewhat. Breakfast is perfectly acceptable nevertheless, if not exceptional.

We had no issues with noise, but the hotel is in the City Centre so some noise is inevitable. We do visit Liverpool occasionally and have stayed at many hotels in the area. We have no problem in returning to this hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear jonny-glen,
Thank you so much for sharing such a detailed review. I will make sure the waitress that looked after you is praised for her level of service in the restaurant.
We look forward to welcoming you back soon.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 18, 2013

This hotel is in a great location, right in the heart of Liverpool close to many bars and restaurants.
The room was clean and tidy, and the bathroom was nice.
There is a car park just over the road where you can park and will get a discount if you are staying at the hotel, it is not a great deal but better than nothing.
Breakfast was excellent, plenty of choice and everything tasted fresh.
Staff were very friendly and helpful.
You have to pay for wifi
Overall a good stay and a great location.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear neilpatel84,
Thank you for the great review and hope to see you on your next visit.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 18, 2013

Ideally located in the centre of Liverpool, a stones throw from Liverpool Bus Station, the City Centre and the Waterfront.
In the basement is a good size pool and gym that opens early and does not close until 10pm.
There are plenty of restaurants within easy walking distance as well as night time attractions.

Room Tip: We had a family room with a sofa bed for th kids
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear B P,
Really pleased to read you enjoyed your stay and liked our leisure facilities.
We hope to see you again soon.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

Clean and modern hotel. Great position to see liverpool from and got at a good price. Review would be quite different if had paid full price. Bed sunk in middle a bit so not best nights sleep but overall good hotel great price and location!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, February 23, 2013
Dear johnricky1702,
I am pleased to see you found us well located and your room clean and modern.
We hope to see you again soon.
Kind Regards,
Matt Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Novotel Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Liverpool
#16 Family Hotel in Liverpool
#19 Business Hotel in Liverpool
#24 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Liverpool 4*
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Tingo, TripOnline SA, Despegar.com, Priceline, BookingOdigeoWL, Venere and Agoda so you can book your Novotel Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Liverpool Hotel Liverpool

Owners: What's your side of the story?

If you own or manage Novotel Liverpool, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.