The location was fantastic a 5 minute walk from the train station. Uppon arrival we were greeted by a friendly receptionist who was helpful and informative.

We went up to our first room to discover the lack of cleanliness. Hairs in the sink and toothpaste stains. Coffee splashed up the wall and crumbs on the floor. After ringing reception the manager came up whom was very friendly and apologetic.

He moved us to another room- once again hairs in the shower and a bed that was apparently a queen but was more a double bed.
Getting fed up of all the agro we got moved to an executive room on top floor, but we had to pay an extra £10 for. Although it was not our fault the staff couldn't do there job properly? Not happy but was fed up of all the unnecessary moving.

Finally our room had fantastic views over the city, it was lovely and big. The bed was comfy and there was a speaker in the bathroom so could enjoy our music while taking a shower.
Also swimming pool was fantastic to finally relax in.
Would stay again definitely, if I was sure I would not occur the same problems.

Went to Liverpool for the weekend with our 2 sons & partners and the welcome at the Novotel was good and the staff were great all weekend. Had a swim/steamroom and had the pool to ourselves, which was lovely. We were on the top11th floor and had good views- our son was the opposite side to us and his view was really great, overlooking the Albert Docks/wheel- it looked really great lit up at night. Bed comfy, blackout curtains and quiet. Had good sleep.
Only negatives were the breakfast a bit too pricey at £13 (could have for £9.95 if ordered the night before but we did not want to do this) and the catch on the toilet door was faulty and could not close it - reported this as we left but it did not spoil our visit. The receptionist apologised.
Enjoyed the hotel and our weekend in Liverpool.

For less than £80 per night I was pleasantly surprised with the hotel. Rooms were clean, with good beds, showers and tea and coffee. Breakfast was excellent but a bit pricey. The hotel has a decent gym with a small pool, which the kids loved. Excellent location, in the heart of the city centre. Car parking is next door at q parks, with guest getting a discounted rate. Would definitely return to the hotel in the future.

Just back from a stay at the novotel and it was great 5min away from everything bars shops restarutes docs Eco arena got the 86a from the air port and left us right outside the hotel 2pound each great the hotel is really modern has everything you want bar is nice pool and steam room are great only one bad thing il say is the bath and sink are in a different room to the toilet not that big a deal just takes a few more min to wash your hands all in all I'd stay here again no prob