I stayed here on business and just couldn’t believe how lovely and quiet it was for a city centre hotel. There was no sound of hotel doors banging during the night and the bed and pillows were ever so comfortable, just what you need when you have a hard days work the next day. The mini bar was very well stocked, easily accessible and not badly priced. The rooms have a safe so no worry about keeping your laptop and personal papers secure.
The leisure facilities are superb with lovely big white fluffy towels to dry yourself on, none of those hard worn out towels that some hotels hand out.
The staff are so very friendly and helpful, nothing is too much trouble. Even though it was approaching Christmas and the hotel very busy, everyone had a smile and a kind word.
As a lone female frequent traveller for me the highlight had to be that I felt safe and my needs were attended to, no shouting your room number out over the bar here! I wouldn’t hesitate to recommend this hotel as a safe comfortable place to stay when visiting Liverpool.
Well done to the Manager and Staff at the Novotel Liverpool for managing to create such a welcome atmosphere as this just doesn’t happen by chance!