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“If you're undecided please don't bother!” 2 of 5 stars
Review of Base Serviced Apartments Liverpool

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Base Serviced Apartments Liverpool
3.5 of 5 Condominium   |   136 Duke Street | 2 Hudson Gardens, Liverpool L1 5BB, England   |  
Hotel amenities
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“If you're undecided please don't bother!”
2 of 5 stars Reviewed February 25, 2013

Stayed here with my partner and another couple. It was a busy weekend in Liverpool with not a lot of accommodation left at a decent price so we decided on an apartment. The parking was handy, just under the apartment block and cost £30 for the weekend and the location was spot on, 5 minutes walk to a good choice of bars and restaurants. The only problem was the actual apartments!! Not really sure when it had been cleaned but certainly wasn't before we arrived. The bathrooms were vile, the sink was blocked, the handle was hanging off the balcony door, the carpets were stained and the bed sheets were dirty. I can honesty say I haven't stayed anywhere that has been as unclean. They did send housekeeping to change the sheets, clean the bathrooms etc but the whole place is just unkept. One bedroom is tiny and the mattresses on both beds may as well not be there...so uncomfortable! The water leaks from the shower all over the floor. The grout, which might have been white at one time, is now black and the whole place just smells of damp. Really...if you are thinking about booking these because they're slightly cheaper or you think they look nice please don't. Pay a little extra or go to Liverpool, which is a great city, another time.

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  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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156 reviews from our community

Traveler rating
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    38
    16
    13
    49
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38
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
St. Albans, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 14, 2013

When you pick up the SINGLE key they give for your apartment, you are made to sign a quite worrying contract of which hey DON'T give you a photocopy of. The contract has a a list of charges they will give you that seem extreme. Most notably a £100 charge for every extra person they see enter your apartment room outside of the advertised capacity for the room. They also say that your £250 deposit will not be taken out of your account and will be frozen. However this is completely untrue as the next morning £250 had been taken from my account. They also fail to tell you that this money will take up to 7 days for it to be repaid to your account.

When i entered the apartment i was shocked to find wardrobes were broken, damage to skirting boards. Over all the apartment however is nice and spacious, they just need to sort out their customer service which is simply geared to getting the most money out of you in the most troublesome, stress free manner.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 29, 2013 via mobile

This hotel is ran by scam artists. They asked for an extortionate £500 holding fee for a £40 room and said if we dont pay it then our booking would be cancelled without refund. The staff were most unhelpful and rude. Absolutely awful. Avoid at all costs.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool. UK
Top Contributor
88 reviews 88 reviews
48 hotel reviews
Reviews in 56 cities Reviews in 56 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed January 27, 2013

Stopped over in Jan had a late nght out in Liverpool rather than drive back, was very impressed great helpfull staff apartment was quite nice and reasonably priced parking is a bit of a pain although found out later could have had underground parking if I had asked, not clear when booking overall good place will use again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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isle of man
Top Contributor
177 reviews 177 reviews
45 hotel reviews
Reviews in 52 cities Reviews in 52 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 20, 2013 via mobile

These apartments were much cheaper than other options for a group of 6 sharing for two weekend nights.
The rooms had everything we needed, however they are definitely looking tired and run down now. The apartments are clearly mainly used by groups visiting Liverpool for the nightlife and are therefore quite noisy throughout the night. As we were also there for this purpose it wasn't really an issue, but if I had chosen to stay there for another purpose I probably wouldn't have been best pleased.
All of the rooms are quite minimal but all did have the essentials required. The apartment we stayed in was clean and tidy with an averagely comfortable bed and fresh clean bedding. Bathrooms were clean with hot running water. Kitchen facilities were spotless and all worked well. Perhaps the cleaning staff could empty the clean items from the dishwasher and put them away but at least they were all washed ready for use.
The fittings in the apartment need some attention, such as the slightly sagging curtain rails, the broken TV remote and the cheap laminate flooring which is also in need of repair.
The reception staff (which is situated in a seperate building across the street) were friendly enough and check in was easy.
All in all would I stay again? If on a group trip away designed for going out to pubs/clubs - Yes. If for a nice trip away with the wife - No

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 10, 2013 via mobile

The apartment was warm and centrally located. However the pull out bed was small, no wifi, a drip from the ceiling in one bedroom and some poor quality/DIY type fittings. This did not live up to its billing as a luxury serviced apartment.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Blackpool
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 15, 2012

We came to Liverpool for our wedding anniversary and a bit of Christmas shopping and this location is ideal. The apartment was quiet, small and comfortable and well equipped and had great views of Liverpool One even from the 3rd (of ten) floors. Liverpool One is a shopper's delight: lots of variety, close to theatres and clubs etc, great atmosphere and literally on the doorstep. If you want a city centre experience, this is the place.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Base Serviced Apartments Liverpool

Address: 136 Duke Street | 2 Hudson Gardens, Liverpool L1 5BB, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Kitchenette
Hotel Style:
Ranked #33 of 80 Specialty Lodging in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Base Serviced Apartments Liverpool 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
In the vibrant Ropewalks district of Liverpool City Center Hudson Gardens is a modern residential apartment block suitable for all – couples, families or business guests. We offer a number of serviced apartments in this block, each contains one, two or three double-bedrooms, and some of the apartments have the facility of a sofa-bed to accommodate extra people. All of our 20 apartments are fully-furnished and decorated to have that home-from-home feel about them that everyone wants when they are travelling. Each apartment has an open-plan living and kitchen area where you can cook, eat and relax on the sofa in front of the television; whilst the bathroom and en-suite come with towels provided, along with complementary toiletries. If you want to treat yourself to a meal, then you’ll find such a wide variety of restaurants within easy walking distance that you won’t have to go far to find one to suit your taste. Or if it’s a shopping trip you’re looking for then you’ll find the world-famous Liverpool ONE shopping centre is just a short walk away from the apartments, along with all the boutiques and high-street stores that have been based in Liverpool for years and years! The Cathedrals, Museums, Art Galleries and Theatres of Liverpool can all be found after a short walk, and Anfield and Goodison Park football grounds are just a short drive away. The Echo Arena is a short distance from the apartments, and plays host to sports, theatre and music events throughout the year, whilst nearby The Albert Dock is the home of The Beatles Story, The TATE Gallery, and other places of interest. If you are looking for good self-catered accommodation then look no further… BASE Serviced Apartments is the real alternative to hotel living! ... more   less 
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Also Known As:
Base Serviced Apartments Hudson - Gardens Hotel Liverpool

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