Having booked a superior suite and reserved a secure parking space, we arrived to find a young lady on her own behind the bar, who was also the receptionist. The secure parking area is very limited and she knew nothing of the reservation.
The room is plush and the bed was fantastic. Best nights sleep in a long time. The hotel is nicely situated for the Castle and restaurants in the Bail Gate area. There were no staff on site except the young lady, who was to-ing and fro-ing from the bar to the reception office. A little annoying when you have to chase around the building for service. At 11 pm she goes and all doors are locked, so no service at all !!
Is it a five star or very expensive guest house?
- Official Description (provided by the hotel):
- At Charlotte House Lincoln you're more than just a customer - you're our guest. Our warm welcome is extended to all our guests whether travelling on business or leisure, Charlotte House is located opposite Lincoln Castle and Cathedral. Surrounded by 8 acres of landscaped gardens, the lawn complex also houses the Sir Joseph Banks tropical conservatory with its extensive collection of exotic plants and water features, and John Dawber gardens. With 14 unique rooms and suites and a choice of contemporary or traditional to choose from there’s something to suit everyone’s taste. We specialise in events and weddings, but ensuring a good night sleep is our main priority. We look forward to welcoming you soon. ... more less
- Reservation Options:
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