Every positive review you may read about Elena's is true.......and then some! My first experience of Elena's was a month or so ago when I called ahead to check opening times - I spoke to Elena (who was absolutely lovely of course) and also enquired about tiramisu, as it's a favourite of mine, not only does Elena make her own but she made a note of the date we'd be visiting and promised to make some for that day. Bear in mind this was a purely speculative call that resulted in a level of service and attention you seldom find these days.
We ate at Elena's this morning and it was joyous, just joyous. Elena and Franco are so welcoming, warm, friendly and genuine - nothing false or contrived just wonderful, good old-fashioned hospitality! The breakfast buns are fantastic and plenty of filling and even at 9.30am; there was such a vibrant and welcoming atmosphere. Regular or not; everybody is made to feel special at Elena's!
Here's the thing - at Elena's you truly feel that your experience and enjoyment are of paramount importance and that Elena and Franco's passion for their food, service and customers' is far more important than any profit margin. Their pride and passion for what they do is there to see, taste and savour in all they do. It may sound trite but I feel my wife summed it up - "you enter a customer and leave as a friend"......and how true!
And for the record - the tiramisu was like confectionery heroin and was just sublime!
Thank you so much Elena and Franco!
If you own or manage Elena's Kitchen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.