I was looking forward to staying here as the reviews were so good. However my stay was very disappointing. On the plus side, the people are nice, the price is the best you can get for this area; the lounge area is very useful; there are good local shops/takeaways; a good car park and there is good WiFi.
But the room! I don't know where to start. It was so bad I cried. I booked a single ensuite. The room was clearly a converted bathroom with a single bed shoved up against a shower cubicle and sink. You could not swing a very small cat. The decor was dreadful. Faded patches on the blind; stained sink, peeling wallpaper in the toilet ( enclosed in a cupboard behind the bed). There were also cleanliness issues: a dodgy hair in the shower and the tea mug unwashed, with coffee residue that stuck the spoon to the bottom! The front door and the bedroom door stuck. My bedroom key broke. The room was cold and radiator knob broken. The shower did not always get hot. The replacement keys did not work on the front door. It took ten minutes to pay while working pens were looked for and calculations were made for the extra credit card charge. All in all, I would pay an extra fiver and stay at the premier inn and be comfortable and warm. I would never stay here again and would recommend you avoid!!!
- Official Description (provided by the hotel):
- We are a family run guest house, situated in a quiet suburban area but within only a short walk to shops, bars & restaurants. You will find us 2 miles south of Leicester city centre, offering quality accommodation at affordable prices. Several rooms have en-suite facilities, all with TVs, tea/coffee fac. & free Wi-Fi. We have a large free secure car park for all our guests to use. ... more less