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“Less is More! Too attentive is off putting” 1 of 5 stars
Review of Cafe Rouge - Leicester

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Cafe Rouge - Leicester
Unit R4, Highcross | Highcross, Leicester LE1 4SD, England
0116 251 8067
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Ranked #288 of 840 Restaurants in Leicester
Price range: $20 - $35
Cuisines: French
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Senior Contributor
28 reviews 28 reviews
12 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Less is More! Too attentive is off putting”
1 of 5 stars Reviewed April 8, 2013 via mobile

Good grief... What to say!
We are regulars at Cafe Rouge. Or rather had been until last year when our visit was far from satisfactory. Cold food, undercooked food, smaller portion sizes.

Decided to avoid it and return to le bistro Pierre. Much better overall.

Fancying a change we decided to give cafe rouge another go. Big mistake! Marcus the waiter who served us practically ruined our night. Well that and the awful live jazz duo that were playing!

Being attentive to customers is good of course. But most people realise less is more and that if a couple are there it is with a desire to chat to each other not the waiter.

His manner is patronising to say the least. Advising us often on " what he does"'. First piece of advice, when giving the menu .. I'd suggest sharing a starter and having a main each abs a desert each? WHAT? Didn't need nor ask for advice on something so basic. He constantly hovered around way too long making unnecessary comments about his own experiences. I like this food I like this wine etc. This might be useful if needed or asked for but he had no ability to pick up on the signals that. You asked how our meal was we said fine and were not engaging with his chit chat yet every single course it happened.



We forewent a dessert just to avoid more of this and the awful jazz that was in no way French related.

It's food cafe rouge are finally doing vouchers that can be used on a Friday but personally it could be free and we would not return.

Very bizarre. Never experienced anything like it. Be back to Le Bistro Pierre where service and food are both of much higher quality and you are left in peace to enjoy your meal.

The management team really need to send a mystery diner in here to experience this first hand. We were not the only diners to comment on this.

  • Visited April 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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127 reviews from our community

Visitor rating
    25
    36
    29
    22
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Leicester, United Kingdom
Top Contributor
208 reviews 208 reviews
121 restaurant reviews
Reviews in 80 cities Reviews in 80 cities
130 helpful votes 130 helpful votes
“Average chain but good staff”
3 of 5 stars Reviewed March 24, 2013 via mobile

Prett poor food really given the prices, moules were boiled within an inch of becoming elastic bands. Tepid coffee and burnt childrens dish. This said v good service rescued some cred for this rather anonymous chain eatery.

    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
Senior Contributor
42 reviews 42 reviews
16 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Consistently good food -you get what they advertise on the menu”
4 of 5 stars Reviewed March 21, 2013

Excellent for a light lunch. Duck confit was well cooked and had a nice crisp skin. Plum sauce went well with it. Apricot pudding was excellent. Service was good, efficient and friendly. Tomato salad needed dressing but otherwise good.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Contributor
11 reviews 11 reviews
3 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“two recent meals”
4 of 5 stars Reviewed March 15, 2013

We have visited this Cafe Rouge twice recently and had excellent meals both times. We took advantage of gift vouchers and a 40 per cent discount coupon the food and drink on offer was varied and we had no problems with choice . The house wines were palatable but a little expensive . The staff were friendly and helpful our only gripe was after booking a table for two we found it situated right next to the toilets but on request another more suitable one was found. All in all pleasant meals in nice surroundings .

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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midlands
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“poor overall, luke warm food”
2 of 5 stars Reviewed March 11, 2013

Very average, even for a chain. Most of the food was luke warm, serving staff not really bothered, took a long long time for drinks and food to arrive, and the place was only half full. Would not recommend, or go again.

  • Visited March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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