Just back from a 3 night stay in this hotel.
Firstly the smell of smoke is overwhelming in the corridors, we had booked 1 smoking room and 1 non smoking room and on arrival we asked which one was the smoking room and she simply handed us an ashtray and said 'whatever one you put this in'. Both rooms had a very strong smell of smoke, they were dark and dingy, very poor upkeep and certainly not the cleanest.
The bathrooms were terrible and it was not worth even half of what we paid for this over priced 'hotel'. The hotel was full of elderly people most of whom had been staying here for years. That must be the only thing that keeps it going. Entertainment consisted of bingo every night, again catering for the older contingent. The scottish DJ on our first night, and the woman called Joella on our last night were lovely though, but they didnt have much to work with! The staff who served on the bar were completely uninterested in their guests, and could barely muster a smile. On 2 occassions we had to wait to be served as they were standing texting on mobile phones, even though no one else was waiting.
The only saving grace of our entire stay was the location, and the great breakfast they provided. The girls who served at breakfast were fantastic, but most of the rest of the staff left alot to be desired.
One other point, the 'cleaners' were the worst we have ever come across. Not once did we get our towels replaced, they didnt make the bed, or clean anything. They went in, emptied the bins and straight back out. This was done during the breakfast hour. This hotel certainly isnt value for money, the rooms are quite simply terrible.
I would not recommend this to anyone, you can get a cheaper deal staying in a travellodge which is of much better quality and is clean more to the point.
We certainly will not be returning.
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