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“TWIXMAS” 3 of 5 stars
Review of The Boston Hotel

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The Boston Hotel
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34 Queens Promenade | Blackpool North Shore, Blackpool FY2 2RN, England   |  
Hotel amenities
Ranked #14 of 74 Hotels in Blackpool
Stockport, United Kingdom
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
“TWIXMAS”
3 of 5 stars Reviewed December 30, 2013

stayed here for Twixmas 4 nights 3 days only £99 well worth it, for a break in between christmas and New Year. The staff were friendly and helpful and the entertainment was ok for the oldies.
On arrival everything looked ok although a little dated in the dining room and in the stairs and hallways and the fire doors had a few gaps at the bottom of the doors but was pleasantly surprised at our bedroom which was nice and comfortable with a modern bathroom, although it smelt like an old peoples home. On inspection of the bathroom I noticed it was not clean, the toilet was disgusting and had splashes of pooh on the seat and the lid, the sink was dirty and the bath had a furry ring around it. I asked for my bathroom to be cleaned again and all that was done was someone had put some toilet cleaner in the loo and it had a quick wipe round. I was not satisfied with this and asked again. The manager was very apologetic and had my bathroom deep cleaned whilst I was out even tho I bought my own cleaning stuff just in case! Apart from this initial problem, we enjoyed out stay and would stay here again.

Room Tip: stayed on second floor at front with sea view, very comfortable
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear stella499520

Thank you for taking the time to post a review of your recent stay with us at The Boston Hotel.

Our houskeeping team really do work tirelessly to ensure the clenleeness of the hotel and it's bedrooms are of a high standard.

We regret on this occasion we did not meet these standards in regards to the toilet in your room and this we apologies for.

We really do appreciate your honest feedback and look forward to welcoming you all again.

Best Wishes for 2014

The Boston Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • Any
English first
dundee
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 27, 2013

Although it is quite far from pleasure beach etc I like that because wasnt too noisy apart from the actual entertainment in the hotel. but right outside is a tram that takes you to shops and other attractions.the staff were very helpful and very nice couldnt do enough. The lift is tiny however so if you dont want to wait around get used to the stairs.

Stayed March 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear staceyXB

Many thanks for taking the time to post a review of your stay.

We hope you will return again.

Best Wishes for 2014

The Boston Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shotts, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

had a fantastic time at the Boston hotel ,from start to finish everyone was pleasant and helpful. The choice of menu was good and the entertainment was first class, will be back next year. Keep up the good work you made our holiday one of the best in Blackpool yet.

Room Tip: our room on the corner had a good view of the front.
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear Jean M

It was very encouraging to hear you found your hotel entertainment to be first class as this is an area that Blackpool Promotions work very hard on to ensure only top class entertainment is available in all our hotels.

I have passed your comments onto our entertainments manager (Aideen)

Thank you for taking the time to post a review of your stay on tripadvisor!

Best Wishes for 2014

The Boston Team
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 15, 2013

We had a great time when we stayed at the Boston Hotel for a short break . The staff in all areas were fantastic , nothing was too much trouble. Good food served by friendly, professional staff in the dining room ,Bar staff provided great service with a smile and reception staff were fantastic. We had a sea view room on the first floor which was quite small it was newly decorated,(needs a towel rail in the toilet /shower room) comfortable and spotless. There was a warm friendly atmosphere in the hotel and the evening entertainment was fun and very enjoyable.
Seeing 'Joe' was a treat for my sister and thanks to all who made it special . We will be back .

Room Tip: We liked having a sea view
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear Laura M

Many thanks for taking the time to post a review of your stay with us hear at The Boston Hotel.

It was lovely to hear both you and your sister enjoyed your time with us.

We hope you will both return again!

Best Wishes for 2014

The Boston Team
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Bellshill, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2013

We stayed at this Hotel for one night on Saturday December 7th ... there were 19 of us on the one booking. From the time we checked in, till the time we checked out on the Sunday was fantastic. Gary on reception didnt falter when he was faced with excited, women of various ages in our party.
The staff in the dining room and on the bar were good fun and a credit to the Hotel. The entertainment on the Saturday night was also good. The Hotel had people of all ages staying there. The atmosphere was trememendous. Quality of food fab, and value for money .... what can I say!!! £59.00 with Blackpool Promotions. Great!!! Our room had seaview and was spotless....

Room Tip: Ask for a seaview room.... fantastic views
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear Irene L

Thank you so much for such a lovely review, the team really do appreciate your comments.

You all played your part in what was a fantastic evening! ( TREMENDOUS :-)

Look forward to seeing you all again this year.

Best Wishes for 2014

The Boston Team
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Larkhall, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 12, 2013

My sister and me booked the shopper trip to the Southbank hotel, we received a phone call to change us to the Boston, we were not sure whither to go or not, but we are so glad we did!! It is a fantastic hotel, the staff were brilliant, nothing too much trouble, the nightly entertainment is great, when we were there it was an older crowd, but the atmosphere, was fantastic we cannot rate this hotel and staff highly enough, it certainly is value for money, and I know were we will be going from now on. Well done to everyone who made our stay so enjoyable

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear jim I

Many thanks for your kind words it was nice to hear we won you both over and that we can now add you to our long list of regular guests.

The fantastic hotel atmosphere you mention is down to both staff and guests who all play an important part in creating what we believe to be something special hear at The Boston Hotel!

We look forward to welcoming you both back again very soon.

Best wishes for 2014

The Boston Team
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Bathgate, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 12, 2013

This was my first visit to the Boston Hotel. Located on the seafront it was excellent value for money. The hotel was clean, warm, comfortable and the staff were fantastic. Nothing was too much trouble for them. I will certainly return at the earliest opportunity

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BostonManager, Manager at The Boston Hotel, responded to this review, January 9, 2014
Dear Mary O

Many thanks for taking the time to post a review of your stay.

The team was pleased to hear you found the hotel good value for money and will return.

Best Wishes for 2014

The Boston Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boston Hotel

Address: 34 Queens Promenade | Blackpool North Shore, Blackpool FY2 2RN, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 74 Hotels in Blackpool
Number of rooms: 54
Official Description (provided by the hotel):
The Boston Hotel in Blackpool, is located on the Queens Promenade North Shore. This Blackpool hotel is well known for great food, great entertainment and for it's quality accommodation. Trams and bus stops are only a few steps away so you will have no problems reaching other parts of this great resort. The Boston hotel has friendly staff who always go that extra mile to ensure your holiday stay will be something you will remember. The Boston Hotel in Blackpool has top class entertainment each evening with Bingo, Disco's and Karaoke. ... more   less 

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