Having stayed at this hotel numerous times as a child I was interested to go back 15 years later to see how the hotel has changed as it has been refurbished since that time. It is also under different management and has been for a number of years. Having just returned from our 4 day break in blackpool, all I can really say is WOW! Without a shadow of a doubt, the New Esplanade is the best sea-side hotel I have stayed at in the U.K. Paul was a fantastic host; always taking the time to talk to you and make sure everything is to your satisfaction no matter how busy he was at the time. He provided plenty of tips and information as to how to get the best from the activities we had lined up for each day which definately helped us to miss some of the queues. The hotel is nicely decorated throughout to give a warm, homely feel. The room was a good size with a sea view and digital TV with a DVD player which is handy for the kids. Unlike other hotels I have stayed in, there was a plentiful supply of complimentary tea, coffee and biscuits in the room which was refilled on a daily basis along with the room being refreshed daily by the New Esplanades' staff. The en-suite was of a good standard and was cleaned and re-supplied with towels etc each day. The dining room wasn't too cramped and the food was great; again Paul taking care to ensure you had what you wanted, including an endless supply of toast!!! The bar and TV lounge were great and open as long as you needed them; perfect for relaxing in after a late night around Blackpool! The hotel's secure parking was a definate plus-point knowing how difficult and expensive it can be to park in Blackpool. Paul was very accomodating in letting us leave our car there on the day we checked out so that we could enjoy the rest of the day without the hassle of having to park elsewhere. All-in-all a great hotel experience which only added to the great time we had in Blackpool and we will definately be going back again to The New Esplanade next year.