Having booked a family room we were greeted by Pearl who showed us to our room, not a bad size room compared to other Blackpool's hotels standard rooms that we've stayed in.
The room was extremely clean & the hotel well decorated, bathroom was clean & tidy overall the accommodation was pretty comfortable.
Both John & Pearl were extremely helpful in helping us book a meal & a show & bent over backwards to make sure our stay was comfortable despite the antics of some other guests.
A bunch of drunk women whom had no consideration for anyone else in the hotel should be thoroughly ashamed of themselves, clattering about during the early hours outside our room was an absolute disgrace, how John didn't put them out in the middle of the night I've no idea he certainly had the patience of a saint & did his utmost to try & quieten things down for the rest of us staying at the hotel.
Breakfast was typically a Blackpool breakfast plenty of cereal, toast & coffee the full English was just that full English well cooked & presented & hit the spot keeping us going till dinner time.
Overall apart from the idiots that just happen to have been in at the same time the stay was extremely comfortable, our hosts couldn't have done anymore in my opinion to make our stay enjoyable, this hotel is certainly a bit of a hidden gem amongst the trawls of other hotels Blackpool offers.