Have just spent a lovely long weekend at Tiffany's. Staff could not have been more helpful and pleasant. Room fine, view from window brilliant. Food smashing. Have been before and will certainly go again. Well done Tiffany's

Just got back today from a 5 day break. I was a bit apprehensive after reading some of the reviews on here. I was there with my husband, 2 children and my Mum. The first real problem was the lift. It was one of the old fashioned things were you have to close the door manually then slide accross a metal criss cross door thing. I had great difficulty using this lift with my buggy. When I did get in there was only room for me and the buggy ! If someone had used the lift before me and forgot to close the door then the lift would not respond to any requests it received ! My husband had to run up and down the stairs quite a few times to close the door over ! I did feel sorry for the older people staying there who were using walking aids or frames to help them walk, they found it impossible to get in and out of the lift and needed someone to help them. The room we had was a sea view which I requested at the time of booking. It was ok, a bit basic though but a big bathroom. The windows didnt open which was a pain as the weather was quite hot. There was a bit of a damp smell in the room too. I was charged £5 a night for a cot for the baby, which turned out to be an ordinary travel cot ! I could have brought my own for free ! The hotel really could do with a huge makeover. My mums room was smaller than ours with a heavy smell of damp. Her windows didnt open or close there was a just a gap ! Both these rooms were on the 3rd floor. We got talking to a few others who said their rooms were not really that good either. I didnt bother to complain I didnt really want any fuss. On the plus side the entertainment was excellent and the food was good. Although we were given a really dirty high chair for the baby ! Good job I had my Milton Sterilising Baby Wipes with me ! I dont know if I would go back there, if they did the rooms up I would think about it. It cost £524 for the 4 nights which I felt wasnt too bad as this included an evening meal. While there we were told that Tiffanys Hotel had bought another hotel 2 doors up, I think it is called the Royal something or other, it was in liquidation. So if Mr and Mrs Tiffanys Hotel have lots of money to buy other hotels I find it a bit strange that they dont spend some money on the hotel they have at present to modernise it first ! It could be a good one if some money was spent on it. It really doesnt look like the picture in the brochure !

i stayed at this hotel as i was told it was good , my room was dirty and smelly and paperwas coming off the wall. the staff was rude and unhelpfull , i will not be staying here again

Went to see the cabaret and the 'Cher' Tribute was absolutely brilliant. The Cabaret room overlooks the sea it felt like you were on a cruise.