I had the so called pleasure of staying at this so called "hotel" on the 03/11/2012 with my girlfriend, we were greeted by Brian the manager a cross between basil fawlty and manwel, although wasnt a bad thing in fact rather amusing, we were given our key to room 201 a very basic room with a tiny bathroom that didnt look very clean (you could literally have a crap while having a shower) on leaving our room i checked the door was locked by pushing on it when it flew open, i reported this to Brian the manager and he said he will sort this out by the time we return, 9 hours later we returned and i didnt try the key just pushed the door and again it flew open. we were offered another room (212) which had a working lock however it also had its own inside allotment on the celling growing fungus. in both rooms we had neither of them had cupboard doors both also had stains on the floor and the tv in again in both didnt work. lights didnt work loose wires switches that did nothing, sockets on the wrong way plaster falling off the walls, broken mirrors in corridors. in fairness the sheets and towels seemed to be clean.
in the morning we went down for breakfast in the very dated dinning room and had an basic but ok breakfast, our friends came down and told us about their disgusting room, as 1 got out of bed his bed collapsed and on inspection the bed was being held up by 2 half doors to stop mattress falling through the base, they also had dirty cotton buds behind the single bed that they moved up against the door due to not feeling safe due to the fact the locks didnt work.
we also overheard other groups discussing their dreadful nights in their unclean unlockable rooms.
after breakfast we approached Brian and requested a refund or some form of compensation and were met with a complete non negotiable attitude and all blamed on the fact he had to speak to the owner to request a refund however he was conveniently in Hong Kong.
request a room that has a working lock and isnt on the same floor as someone with a machete
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.